Provincial Officer

SUMMARY:
The HWSETA is seeking to appoint a Provincial Officer to implement health and social development skills initiatives at provincial level. The role is responsible for delivering Education and Training Quality Assurance (ETQA), Skills Development Planning (SDP), Research, Monitoring and Evaluation (RIME), Corporate Services support, and stakeholder engagement in line with legislative and Service Delivery Charter requirements.

Minimum Requirements

Education:
Bachelor’s Degree in Education, Training and Development, Human Resource Development, Social Sciences or an equivalent qualification.
Experience:
3–5 years’ experience in an ETD / HRD environment, with SETA and/or chamber knowledge.
Other Requirements:

• Valid Code 08 driver’s licence
• Own vehicle

Key Responsibility Areas

1. Perform Delegated Education, Training and Quality Assurance (ETQA) Functions

• Support prospective Skills Development Providers (SDPs) in the accreditation and re‑accreditation process.
• Evaluate accreditation, re‑accreditation, extension of scope, secondary accreditation and training implementation intent applications.
• Conduct site visits, validation and verification and make recommendations for approval.
• Support Assessor and Moderator registration applications and make recommendations.
• Support learner uploading, linking, moderation and endorsement processes.
• Monitor Skills Development Providers for compliance with ETQA policies and procedures.
• Support assessment centre accreditation and monitor EISA readiness.
• Compile ETQA reports and provide compliance feedback.

2. Perform Delegated Research, Information, Monitoring and Evaluation (RIME) Functions

• Collect data as required for research and monitoring purposes.
• Provide support to RIME activities and reporting requirements.

3. Perform Delegated Skills Development Planning (SDP) Functions

• Coordinate partnerships with TVET Colleges, Universities and Community Colleges.
• Conduct project site validation and monitor approved projects.
• Support and evaluate T-number and SDF registration applications.
• Conduct WSP & ATR capacity building workshops and provide technical support to employers.
• Support Discretionary Grant and Expression of Interest (EOI) application processes.
• Conduct project inductions and monitor project implementation.
• Compile monitoring reports and make tranche payment recommendations.
• Review and quality assure MoAs, learner agreements, learner information and SQMR submissions.
• Identify non‑compliant employers and recommend corrective action.

4. Perform Delegated Corporate Service and Administrative Functions

• Implement and adhere to organisational policies and procedures.
• Maintain accurate electronic and physical records.
• Participate in career exhibitions, advocacy and marketing activities.
• Compile administrative and operational reports.
• Support stakeholders with ERP utilisation, log helpdesk tickets and resolve queries.
• Adhere to travel, subsistence and financial control requirements.

5. Perform Functions Related to Building and Maintaining Stakeholder Relations

• Mobilise and engage inactive employers.
• Build and maintain positive stakeholder relationships.
• Enhance customer satisfaction through enquiry resolution and problem‑solving.

6. Meeting Service Delivery Charter Standards

• Telephone enquiries: within 24 hours
• Written correspondence (mail/email): within 48 hours
• Acknowledgement of receipt of documentation: within 48 hours
• Feedback reports after validation, verification and site visits: within prescribed timeframes

SALARY RANGE

Employment Equity

HWSETA is an AA/EE Employer and reserves the right not to fill the position.
If you do not receive feedback within four (4) weeks after the closing date, please regard your application as unsuccessful.

POSITION INFO:
Provincial Officer Position.

 

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