Product Quality & Returns Specialist

Recruiter:

Full Circle Recruitment Services

Job Ref:

Supply Chain

Date posted:

Thursday, October 23, 2025

Location:

Johannesburg, South Africa

Salary:

TBD - Confidential

SUMMARY:
Supply Chain: Quality and Returns Specialist

POSITION INFO:

Role Purpose

To manage and execute inspection, handling, and quality control processes for returned and imported products, ensuring compliance with company standards and operational efficiency.

Key Responsibilities

Level 1 Inspection of Returned Devices
Perform daily inspections of returned devices (Imports: RRP – IQOS).
Ensure accurate assessment and documentation of device condition.
Market Returned Product Handling & Sorting
Manage daily handling and sorting of market returns (Local: OTP; Imports: CC, RRP, SFP).
Segregate products based on quality and compliance requirements.
Conventional Cigarette Container Incoming Inspection
Conduct weekly inspections of incoming containers (Local: OTP; Imports: CC, RRP, SFP).
Verify product integrity and report discrepancies.
Conventional Cigarette Damage Inspections
Perform monthly inspections for damaged products (Local: OTP; Imports: CC, RRP, SFP).
Document findings and recommend corrective actions.

Qualifications & Experience

Diploma/Degree in Supply Chain, Logistics, or related field.
2+ years in quality control, returns management, or supply chain operations.
Familiarity with tobacco or FMCG industry is advantageous.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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