SUMMARY:
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POSITION INFO:
Role Purpose
The Portfolio Assistant/administrator will provide comprehensive administrative and operational support to the Portfolio Manager, contributing to the effective management of investment portfolios. The role involves handling various tasks related to portfolio administration, client communication, and operational efficiency.
Responsibility
- Administer client accounts
- Re-FICA client accounts
- Re-Mandate client accounts
- Assist with spreadsheets and reports
- Prepare client review packs and set up meetings
- Email clients directly if needed
- Supporting the Portfolio Manager in managing his practice within the business
- Assistance in managing and acquiring a portfolio of high-net-worth clients for the practice.
Responsibilities
- Open client accounts (local & offshore) and obtain the necessary FICA documentation
- Re-FICA and Re-Mandate client accounts to ensure they are compliant
- Daily and monthly planning & reporting on key areas (client review/appointments etc.)
- Maintain accurate spreadsheets for monthly client income payments
- Check base costs after they have been loaded on the system
- Coordinate client meetings, presentations, and travel arrangements
- Assist portfolio managers with administrative matters
- Assist with preparation of client proposals, presentations, portfolio reviews
- Reconcile client accounts, charges etc.
- Servicing of new and existing clients and IFA’s
- Assist with sourcing of new clients and follow up on potential client leads
- Professionalise the practice and ensure all the appropriate documentation are on the CRM system
- Proactively finding solutions for clients to ensure a professional service
- Ensure mandate adherence and compliance requirements are met
- Preparation of review documents for meetings with clients as per mandates
- Assist with reviewing and responding to clients with changing needs and financial requirements.
Skills / Personal Attributes Required
- Minimum of two years’ experience in an investment-related role or similar field
- Computer skills (Excel, Outlook, Word, PowerPoint)
- Ability to identify problem areas within the work processes and suggest new ones if necessary
- Good numerical ability
- Must be able to work under pressure
- Experience with FICA and Compliance matters
- Experience on BDA an advantage
- Integrity and trustworthiness
- Detail-oriented and organized
- Professional, proactive, efficient, reliable and able to work independently
- Strong interpersonal skills for effective client and team communication
- Adaptable to a dynamic and fast-paced work environment
