Portfolio Administrator with Red Rabbit Exp (Northern Suburbs, Cape Town)

I am seeking a Property Portfolio Administrator who has experience in Red Rabbit and Payprop to join my clients’ growing team!

Requirements:

-      NQF 4 in Real Estate or working towards completing NQF 4 in Real Estate

-      A minimum of 2 years’ experience in a similar position

-      Experience with rentals

-      Experience with Payprop

-      Experience with Red Rabbit

-      Excellent administrative skills

-      Excellent communication skills and telephone etiquette

-      Programs worked on include: Red Rabbit; Payprop; Excel; Google Docs

Responsibilities:

-      Monthly list to the team on tenants that are vacating on allocated portfolio

-      Send Vacating checklist to all tenants who give notice on allocated portfolio

-      Attend AGMs on allocated blocks in person or via zoom

-      Monthly walk around blocks managed and report to managing agents on findings – follow up on items that need to be attended to

-      Receive rental application and open file on laptop, prepare all docs

-      Upload lease to Payprop and debit order form

-      Create property, create tenant and create invoices on Payprop.

-      What accounts are being paid for the Landlord? Have the accounts redirected to the company and ensure the correct amounts are paid every month.

-      Monthly statements to Landlord

-      Monthly statements to tenants and invoices

-      Attend monthly reconciliation of rental payments on allocated portfolio

-      Attend monthly account payments for Landlord

-      Attend to Deposit refund payments within 14 days

-      Load deposit processing fee on deposit refunds

-      Follow up on tenants in arrears as per strict process LOD on 4th of every month

-      Investors to be kept updated on late payments at all times

-      Have an action plan in place to collect arrears

-      Eviction instructions to be handed to attorneys on behalf of owner if requested

-      Download contracts expiring from Payprop according to 40/80 rule, negotiate renewals accordingly and ensure all invoices have been loaded

-      When warning letters are received by Body Corporate, send to tenant and keep track that it is followed up on

-      Attend to problems with water and electricity accounts

Maintenance on the Portfolio:

-      Portfolios are split to a maximum of 350 properties per person

-      Each Portfolio Administrator will have a list of approved contractors that they will work with

-      Each contractor will sign a service level agreement (SLA) which must be adhered to

-      Attend to all maintenance and exit inspection maintenance on allocated portfolio

Email your CV to

*Due to the high volume of applications received, if you are not contacted within 2 weeks, please consider your application unsuccessful.