SUMMARY:
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POSITION INFO:
Role Overview
The Portfolio Administrator provides administrative and secretarial support to Portfolio Managers, assisting with the management of residential, commercial, and mixed-use property portfolios. The role ensures the efficient administration of schemes and supports the delivery of professional client service.
Key Responsibilities
- Provide administrative and secretarial support to Portfolio Managers.
- Assist with the preparation of agendas, minutes, correspondence, reports, and community scheme documentation.
- Process payments and maintain accurate records and documentation.
- Provide relief support for Portfolio Managers during periods of absence.
- Respond promptly to client, owner, trustee, and contractor enquiries.
- Assist with meetings, including minute-taking and follow-up on action items.
- Attend to incidents and requests received through various communication platforms.
- Support special projects and additional administrative tasks as required.
- Participate in team meetings and training initiatives.
- Maintain professional communication standards and comply with company policies and procedures.
Requirements
- Strong administrative and organisational skills.
- Excellent written and verbal communication abilities.
- High attention to detail and ability to meet deadlines.
- Proficiency in Microsoft Office and property management software systems.
- Ability to multitask and work effectively in a fast-paced environment.
- Professional, client-focused approach with strong teamwork skills.
Summary
The Portfolio Administrator plays a key support role within the Property Management team, ensuring efficient administration, effective communication, and seamless support to Portfolio Managers and clients.
