Policy Administrator

SUMMARY:
Policy Administrator with minimum 2 years’ short term insurance experience and the required insurance industry qualifications (NQF4 and RE5), required to deliver high level customer service, resolve queries and attend to policy amendments.

POSITION INFO:

Policy Administrator with minimum 2 years’ short term insurance experience and the required insurance industry qualifications (NQF4 and RE5), required to deliver high level customer service, resolve queries and attend to policy amendments.

Minimum requirements:

• Grade 12
• RE5 essential
• NQF4 Short Term Insurance required
• Minimum 2 years’ short term insurance experience required

Responsibilities:

• Liaising with clients, dealers and consultants
• Reporting on warranty insurance products re unpaid collections, system collections, retention, lapses, monthly renewals, communication and policy holder communication
• Product queries – cancellations, vouchers, dealer documentation
• Assist dealers with claims process and information
• Manage policy holder communication
• Managing banks – annual info requests, invoices and data imports
• Managing platforms and collection houses
• Manage internal system requirements – loading new products, manage documentation and communication, capture manual payments, capture manual policies, load service plans, testing new processes and assist in development and documentation of processes
• Policy documentation – manage accuracy of policy administration, distribution of policy doc’s, manage telesales scripting, printing policy documentation, policy/product queries
• Implementation of new products

If you are a SA citizen & your CV meets the above criteria, please send your CV to --------Please upload your CV here--------

Recognising that diversity is the key to excellence, our client especially encourages members of designated groups to apply.

If you have not heard from us within a 2 week period, please deem your application as unsuccessful

NB! This job is now closed. You can apply for other jobs by uploading your CV.