Plumbing Counter Salesperson

SUMMARY:
Are you a problem solver with a passion for customer service and a knack for all things plumbing? Our client is seeking a dynamic individual to fill the role of a dedicated counter salesperson.
If you're ready to grow with a company that values expertise, teamwork, and exceptional service, then keep reading!

POSITION INFO:
JOB RESPONSIBILITIES

1. Quotes and Invoicing: Prepare accurate quotes for customers, ensuring transparency and clarity in pricing. Process invoices efficiently to facilitate seamless transactions.
2. Problem Solving and Troubleshooting: Assist customers in diagnosing plumbing issues and recommend appropriate solutions. Your expertise will be invaluable in addressing complex challenges and ensuring customer satisfaction.
3. Customer-Centric Approach: Put the needs of the customers first. Be patient and empathetic with the clientele. Your friendly demeanour and willingness to go the extra mile will leave a lasting impression.
4. Diary management of daily duties, reminders to contact customers etc.
5. Handling Queries: Answer telephonic queries and respond to emails promptly and professionally. Your excellent communication skills will ensure that every customer interaction is positive and productive.
6. Team Collaboration: Work closely with colleagues to ensure smooth operations and contribute to a positive work environment. Your teamwork and cooperation will be key to success.
7. Relief Driver with deliveries – when required.

• Matric
• Experience in the plumbing field or related industry is preferred.
• Proficiency in computer skills, including basic Excel and good typing skills, is essential for managing quotes, invoices, and stock records.
• Excellent interpersonal and communication skills are a must. Your ability to connect with customers and colleagues alike will set you apart.
• Fluent in Afrikaans and English.
• Valid driver’s license (Code EB)