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Manage and oversee the daily picking to ensure all orders are picked accurately and dispatched on time.
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Supervise pickers, ensuring productivity, accuracy, and adherence to standard operating procedures (SOPs).
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Maintain a clean, organised, and efficient picking.
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Monitor picker performance addressing issues of inefficiency or inaccuracy with appropriate corrective action.
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Plan picking schedules aligned to delivery appointments, proactively managing delays or changes.
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Ensure replenishment of picking stores is done timeously and efficiently to prevent stock shortages.
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Manage the handling and reporting of damaged, soiled, or incorrect stock.
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Compile daily and weekly reports on picking accuracy, productivity, and dispatch efficiency.
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Foster a culture of accountability, accuracy, and teamwork within the picking and dispatch teams.
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Enforce company policies and procedures, initiating disciplinary action when necessary.
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Proven experience in a warehouse dispatch, picking, or stock control supervisory role.
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Strong leadership, organisational, and problem-solving skills.
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Ability to work effectively under pressure and manage multiple priorities.
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Excellent communication and interpersonal abilities.
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Solid knowledge of warehouse and dispatch processes and SOPs.
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Computer literacy, including MS Office (Excel proficiency advantageous).
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Experience in managing and training operational teams.
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Strong attention to detail and commitment to stock control accuracy.
If you thrive in a high-volume, operationally driven environment and have a passion for delivering operational excellence — we’d love to hear from you!
