SUMMARY:
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POSITION INFO:
Responsibilities are the following, but not limited to;
• Making sure the waiting area, workspace and studio are neat and tidy
• Assisting customers with queries and orders promptly
• Phoning customers and SMS on Bulk SMS system for collections
• Ensuring all deadlines and quality standards are met and customers are communicated with
regularly through the process
• Understanding and implementing all policies, procedures and quality standards
• Ensuring stock is replenished and reordered timeously
• Operating and maintaining the necessary machinery
• Continually advance your product knowledge and that of other employees
• Working hands on, servicing customers and overseeing the coordination of deliverables
• Preparing all required paperwork, including forms, reports and schedules in an organised and
timely manner
• Driving areas of growth, particularly schools, framing and photography sales
• Co-ordinating the school/ pre-school/ crèche and studio operations.
• Making sure all procedures are followed and growing the base of the school business.
• Medium to long term goal: Learning to take photographs and edit in Photoshop
And any other tasks necessary for the conduct of the employer's business, as the employer may from
time to time direct.
Skills required:
• Eagerness to learn
• Service-oriented with a customer-first attitude
• Highly organized, able to manage multiple orders/jobs in
• Able to manage up and prepare logistics for the Photography team
• Computer literate: MS Office (Word, Excel & Outlook) – intermediate level
