Personal Line Underwriter

SUMMARY:
Upper Highway - Our client is a well-established company in the insurance industry, dedicated to providing tailored short-term insurance solutions and exceptional service. They are seeking a Personal Underwriter to join their team, fostering professional growth, innovation, and high standards of service delivery.

POSITION INFO:
The Personal Underwriter will assess personal insurance applications, analyze risks, and determine suitable policy terms and coverage. This role combines analytical expertise with client engagement, ensuring accurate risk assessments while maintaining strong relationships with brokers and clients.

Key Responsibilities:

• Evaluate personal insurance applications and assess associated risks.
• Determine policy coverage, terms, and premiums.
• Issue and manage policies and endorsements according to company guidelines.
• Build and maintain strong relationships with clients and brokers.
• Manage a client portfolio, providing expert advice and support.
• Ensure compliance with regulatory standards and internal policies.
• Collaborate with the claims department on underwriting matters.
• Conduct market research to stay informed on industry trends and emerging risks.
• Maintain accurate documentation of underwriting decisions.
• Respond promptly to client inquiries to ensure service excellence and retention.

• Strong attention to detail and accuracy.
• Proactive and solutions-oriented mindset.
• Excellent customer service skills.
• Effective communication and negotiation skills.
• Collaborative team player.

• Matric (Grade 12) or equivalent.
• 2–5 years’ experience in personal underwriting, preferably in short-term insurance.
• Relevant insurance certifications (e.g., NQF Level 4/5, RE5) advantageous.
• Strong analytical, decision-making, and interpersonal skills.
• Knowledge of personal insurance products and underwriting principles.
• Experience in claims and commercial underwriting advantageous.
• Good telephonic etiquette and strong administrative skills.
• Driver's License & own transport.