Permanent Relief F&I – George

SUMMARY:
A reputable motor dealership based in George is seeking to appoint an experienced Permanent Relief Finance & Insurance (F&I) Manager.

POSITION INFO:
Description:

• Structuring vehicle finance deals in line with customer affordability and lending criteria
• Submitting finance applications to banks and financial institutions and negotiating the best possible approval terms
• Explaining finance and insurance products clearly and professionally to customers
• Selling value-added products such as warranties, service plans, maintenance plans, and short-term insurance
• Ensuring full compliance with NCA, FAIS, and dealership policies and procedures
• Completing and managing all F&I documentation accurately and within required turnaround times
• Conducting needs analysis and affordability assessments
• Managing insurance proposals, cover notes, and policy documentation
• Maintaining accurate records and ensuring all deal files are audit-ready
• Liaising with sales teams, banks, insurers, and external stakeholders
• Handling contract payouts, settlements, and follow-ups with financial institutions
• Staying up to date with product changes, legislation, and industry requirements

• Previous experience as an F&I at a motor dealership (non-negotiable)
• Valid NCA and RE5 accreditation, with all other required F&I credentials
• Completed Grade 12
• Valid driver’s licence
• Fluent in Afrikaans and English

• Strong attention to detail and administrative accuracy
• Excellent negotiation, communication, and customer service skills
• Ability to work independently and adapt quickly in a relief role
• Professional, ethical, and customer-focused approach