Patient Administration Manager - Pretoria

SUMMARY:
Patient Administration Manager

POSITION INFO:

 ROLE SUMMARY

Reporting directly to the Finance and Admin Manager, the incumbent will be responsible for managing the Patient Administration Department.  He/she will ensure accurate and timeous hospital admissions, billing and collection procedures for medical aid and patients are adhered to.

 REQUIREMENTS

 Grade 12

• A 3-year qualification in Financial Administration or its equivalent will be an added advantage.
• Registration with the Nursing Council as a Registered Nurse.
• At least 3 years’ experience in a similar position.
• Knowledge of different COID and Medical Aid rules and managed health care policies
• Knowledge of case management, billing, debt collection, tariffs and tariff structures is essential.
• Basic financial principles (e.g. budgets, credit management, business planning etc.)
• Good Management and Supervisory skills
• Ability to work under pressure and meet deadlines.
• Planning and analytic skills
• Understanding of the relevant and current private healthcare legislation
• Extensive knowledge of ICD 10 and CPT 4 coding

KEY OUTPUTS

• Manage the Patient Administration Department, ensuring compliance with the medical scheme rules.
• Manage overall performance of the Department and team members.
• Put action plans to minimize financial risks and reduce debtors’ days.
• Drive accurate and timeous billing process to ensure targets are met.
• Liaise with Medical Aids
• Develop and maintain relationship with all stakeholders.
• Develop Departmental Policies and standard operating procedures.
• Drive quality service in the Department.
• Responsible for the strategic planning of the Department.
• Training and development of subordinates.

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