Passenger Vehicle Ford Service Advisor - Northern Suburbs

Recruiter:

Select Motor Recruitment

Job Ref:

JHB000585/DP

Date posted:

Tuesday, May 6, 2025

Location:

Johannesburg, South Africa

SUMMARY:
Remuneration: R16 000.00 to R20 000.00 dependent on skill set, knowledge, and experience + subsidized medical aid on specific plan types + company contribution to provident fund

Purpose Of The Job:

Our Client is looking for an experienced Passenger Vehicle Service Advisor, to join their busy Workshop.

POSITION INFO:
Duties:

Following up with orders and parts requirements on all current and future jobs
Responsible for the total customer handling process in the service and repairs area
Achieve high level of customer satisfaction and confidence to increase loyalty and trust
Generate service business volume (selling parts and labour through interactive reception and upselling opportunities)
Build and maintain a positive service image amongst customers
Handle all customer requirements by offering alternative repair solutions and pricing options
Able to motivate and technically validate and converse with customers on warranty and policy related repairs and matters
Must be able to handle all customer complaints and issues up to a certain level
Support the workshop scheduling system and work with foreman regarding the customer volume (appointments) too fully utilise workshop capacity
Uses all methods of customer communication, including bookings, phone calls, email and in-person interactions, to schedule and book service and repair appointments
Follow-up after the service / repair to ensure the customer is satisfied with the work done
Maintain positive relationships with customers to ensure repeat and referral business
All general administrative duties for the workshop and/or service department

Requirements:

Min 3-5 years’ relevant experience within the motor industry at dealership level, in the same or similar role as Service Advisor
Ford experience an added advantage
Team player, friendly and energetic
Self-Motivated
Target/Goal driven,
Extremely good with client relationships (Excellent Customer Service)
Strong Administration / BSI skills
Motor Industry experience ESSENTIAL!

Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful.
Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application.

Applications should be submitted no later than Thursday 8 May 2025.

Similar jobs you might be interested in:

Passenger Vehicle Ford Service Advisor - Northern Suburbs
Location: Johannesburg
Salary:
Remuneration: R16 000.00 to R20 000.00 dependent on skill set, knowledge, and experience + subsidized medical aid on specific plan types + company contribution to provident fund Purpose Of The Job: Our Client is looking for an experienced passenger vehicle service advisor, to join their busy Workshop.
1 day ago

Passenger Vehicle New & Pre-Owned Sales Manager - Pretoria
Location: Pretoria
Salary:
Remuneration: Market Related dependent on skill set, knowledge, and experience Purpose Of The Job: Our Client requires an experienced New & Pre-Owned vehicle Sales Manager to join their dealership in Pretoria. The successful candidate will be responsible for planning, managing, monitoring the implementation of all new & used vehicle sales activities and processes to maximize new ...
2 days ago

Passenger Vehicle Service Advisor - Northcliff
Location: Northcliff
Salary:
Remuneration: R12 600.00 Basic (Negotiable for strong candidate)Incentive + Medical Aid 50/50 + Provident Fund Purpose of The Job Our Client, a Dealership for a well-known passenger vehicle brand requires an experienced service advisor to join their Team.
21 days ago

Qualified Passenger Vehicle Technician - Northcliff, Gauteng
Location: Northcliff
Salary:
Remuneration: R17035.20 Basic Salary (Negotiable for Senior Technician)Incentive Structure + Medical Aid 50/50 + Mibco Provident Fund Purpose Of The Job: Our Client a busy and fast paced dealership requires a Qualified passenger vehicle Technician to join their Team, someone who can work under pressure and get the job done!
26 days ago

Passenger Vehicle Stock Controller - Northcliff, Gauteng
Location: Northcliff
Salary:
Remuneration: R16 500.00 Basic Salary + Incentive Structure + Medical Aid 50/50 + Discovery or Moto Health + Provident Fund Mibco MIFA (7,5% employee, 8% employer) Purpose Of The Job: Our client requires an experienced and knowledgeable passenger vehicle Stock Controller who will be based in Northcliff, Gauteng, but will handle the stock control of their Cape Town Dealerships.
29 days ago

Experienced Qualified Automotive Technician
Location: Johannesburg
Salary:
Experienced Qualified Automotive TechnicianAre you an experienced qualified automotive technician with more than 4 years mechanical experience in a dealership environment. Do you have a passion for precision and performance? We're looking for a dedicated and highly skilled technician to join our multi-dealership workshop team.
2 days ago

Qualified Automotive Technician
Location: Johannesburg
Salary:
Qualified Automotive MechanicAre you a qualified automotive technician with a passion for precision and performance? We're looking for a dedicated and skilled technician to join our multi-dealership workshop team.
2 days ago

Workshop Manager - Heavy Vehicle Fleet Maintenance
Location: Pretoria
Salary:
27 days ago

Workshop Quality Controller Autobody - JHB Southern Suburbs
Location: Johannesburg
Salary:
Remuneration: Market Related dependent on skill set, knowledge, and experience Purpose Of The Job: Our Client a Commercial and passenger vehicle Repair Centre is looking for an experienced Quality Controller to join their Team. The ideal candidate will have an in-depth knowledge of automotive body repair processes, materials and industry standards, a keen eye for detail and a commitment ...
29 days ago

Technician Passenger Cars
Location: Johannesburg
Salary: R25 000- R28 000 + benefits
Are you a skilled and passionate Technician with dealership experience and a proven track record in achieving labor sales? Were looking for a Technician to join a reputable passenger car dealership team in Johannesburg .
40 days ago

Passenger Vehicle Ford Service Advisor - Northern Suburbs

Similar jobs you might be interested in:

Jobseekers

Recruiter

General