Passenger Vehicle Dealership Warranty Clerk - Western Cape; George

SUMMARY:
Remuneration: R20 000 - R25 000 per month + Incentive + Medical Aid + Provident Fund
 
Purpose Of The Job:
A leading passenger vehicle dealership representing top-selling automotive brands is seeking an experienced Warranty Clerk to join their aftersales team in George. This position is ideally suited to a detail-oriented individual with a solid understanding of dealership warranty processes and manufacturer warranty policies.
Excellent career opportunity with a leading automotive dealership.

POSITION INFO:
Key Responsibilities:

• Process and submit warranty claims accurately and within specified manufacturer deadlines
• Ensure all warranty documentation is complete, compliant, and properly filed
• Liaise with service advisors, technicians, workshop controllers, and manufacturer representatives regarding warranty-related matters
• Monitor outstanding warranty claims and follow up on rejected or unpaid claims
• Review repair orders to ensure warranty submissions meet manufacturer requirements
• Maintain accurate warranty records and reports
• Assist with warranty audits and ensure dealership compliance with manufacturer standards
• Identify and address potential warranty discrepancies or claim issues
• Support the Aftersales Department with administrative duties relating to warranty processes

• Current experience as a Warranty Clerk within a franchised motor dealership is essential
• Proven experience handling warranty claims for passenger vehicles
• Strong understanding of manufacturer warranty procedures and policies
• Excellent administrative and organisational skills
• High level of accuracy and attention to detail
• Computer literacy, including dealership management systems
• Familiarity with dealership management systems and manufacturer warranty portals
• Ability to work under pressure and meet deadlines
• Strong communication and interpersonal skills
• Valid driver's licence