Passenger Vehicle Dealer Sales Controller - OEM - Gauteng, North Eastern Suburbs

SUMMARY:
Reports to: Manager: Auto Dealer Sales                                                                                                               
Remuneration: Contact us for details
 
Purpose Of The Job:
 
Our client is looking for a Qualified and experienced Dealer Sales Controller to join the team. You will be responsible for driving sales growth, operational excellence, and dealer network performance within the OEM dealer network. This role focuses on optimising dealer operations, strengthening dealer relationships, and maximising vehicle sales performance across the South African market. The incumbent will ensure the effective deployment and consistent application of sales policies, procedures, and strategic initiatives while monitoring and enforcing compliance with dealer standards. Through proactive support, performance management, and continuous improvement initiatives, the Dealer Sales Controller plays a key role in enhancing dealer profitability, customer satisfaction, and overall brand success.

POSITION INFO:
Responsibilities:
Dealer Operations, Relationship Management and Performance:

• Providing the dealer network with a high level of service support to ensure customer satisfaction, as well as insight into the improvement of their businesses
• Support the dealer network terms of sales and operations, in addition, assure that these are done according to company recommendations (physical dealer organisation, implementation of materials, human means and commercial policy application, including the Fundamentals of Commercial activity)
• Implementation, Communication and/or Monitoring of:
• Dealer sales and profitability
• Dealer forecasts
• Marketing and advertising activities
• Execution of sales incentives and promotions
• Maintenance of the company corporate identity
• Monthly and quarterly dealer targets
• Monthly vehicle allocations
• Sales programmes and best practice initiatives
• Monthly Dealer visits
• Ensure coherence in the deployment of all commercial activities in the respective dealer territories and in relation to the complete network
• Ensure efficient communication between the Dealer network and the different departments
• Ensure that the Dealer network adheres to Sales and Operational Standards

• Provide feedback on dealer order pipeline/forecasting requirements
• Ensure effective co-ordination of sales promotions and campaigns on a regional basis

• Collate and report on competitor / retail activities in areas of responsibility
• Provide continuous feedback regarding Dealer performance, Dealer Standards and CSI activities

• Level 4
• Relevant Sales & Marketing or equivalent Tertiary qualification
• A minimum of 3 years’ experience in relevant Motor Industry position within Dealer experience being essential
• An in depth understanding of Dealer Operations and the Motor Industry with the ability to aid the growth and improvement of company Dealers
• Ability to operate on the level of a Dealer Principal, to add value to Dealer Operations, Management and Processes
• Autonomous functioning and self-reliance in maintaining own workflow, priorities and meet business requirements and deadlines
• Strong decision-making and problem-solving skills with ability to establish new systems, processes and procedures
• Effective communication and Interpersonal Relations skills
• High level of computer literacy, particularly in the following:
• Microsoft (Excel, Word & PowerPoint)

• Extensive local travel will be required with 3 to 5 nights per month away from home
• Flexibility and willingness to work outside of usual office hours
• Potential candidates may be required to undergo psychometric testing

• Sound business acumen – good general business skills
• Practical orientation with energy & drive
• Positive and self-motivated
• Assertive and good decision making
• Initiative and Integrity
• Effective presentation
• Team Player and ability to work in cross-functional teams
• Basic legal knowledge
• Customer focused
• Frustration tolerance
• Flexibility
• Emotional intelligence