Parts Salesman Cape Town

SUMMARY:
Parts Salesman
Cape Town
(Previous experience in the truck or commercial vehicle industry is essential.)

POSITION INFO:
Job Summary:
Results-driven Parts Sales Consultant responsible for promoting and selling automotive parts and services to existing and prospective clients while delivering exceptional customer service. Builds and maintains strong customer relationships, prepares quotes and invoices, manages backorders, and ensures accurate part identification through catalogue use. Supports daily branch operations by achieving sales targets, resolving customer queries and complaints, coordinating stock control activities, and adhering to company policies. Demonstrates strong communication, attention to detail, and a proactive approach to meeting customer and business needs.
 
 Job Description:

• Present, promote and sell products/service to existing clients
• Establish, develop and maintain a good relationship with current clients and potential clients
• Always show the willingness to assist the Clients
• Treat customers fairly and with honesty
• Demonstrate our commitment to superior customer service and ethical business practices
• Assisting in handling customer complaints and concerns and make sure the problem is corrected to the maximum customer satisfaction
• Manage and control all back orders and provide feedback to clients daily
• Read catalogue and assist clients to identify the correct part
• Generate sales estimates/quotes, picking slips and internal transfer invoices
• Invoice parts internally and externally according to the Branch’s requests
• Follow up with backorders daily
• Achieve agreed upon sales targets
• Standby and afterhours parts sales assistance is compulsory on rotation basis
• Weekly meeting with Management and resolve all parts issues
• Assist with stock take from time to time
• Excellent time keeping and attendance
• Always adhere to company policies
• Do any other tasks/duties that arise at the request of the Manager

• Matric or higher
• Minimum 1-2 years experiences in similar role
• Code 8 licence
• Read & Write in English

• Confident and proactive approach- anticipates issues and requirements
• Attention to detail
• Good communication skills