Parts Sales Executive

SUMMARY:
We are seeking a dynamic and knowledgeable Parts Salesperson to join a team in the premium motor industry. The ideal candidate will have a solid understanding of automotive parts, exceptional customer service skills, and a proven ability to build and maintain strong client relationships. If you are passionate about the motor industry, driven to meet sales targets, and enjoy providing expert advice to customers, we want to hear from you!

POSITION INFO:
Key Responsibilities: 

• Prospect for new customers and maintain existing customer relationships
• Identify the availability of stock and manage non stocking item orders.
• Present parts and rider gear correctly and to BMW standard
• Order and locate parts and accessories accurately and timeously
• Issue motorcycle parts according to job card
• Order special orders and receive special orders
• Ensure effective product knowledge (parts and rider gear) and understanding
• Explain technical details in a simple and understandable manner to customers and highlight benefits to add value
• Ensure correct pricing is indicated
• Ensure all Rider Gear to be packed away before close of business
• Contact possible new/existing customers regularly (i.e. email, or phone etc)
• Actively market/advertise products and the brand to existing/non-existing BMW group customers, continuous brand/product awareness
• Receive, welcome and attend to all walk-in (external) customers
• Attend to general telephonic enquiries professionally
• Establish customer needs by asking open questions, actively listening and taking notes
• Ensure the workstation is clean and tidy at all times
• Ensure all risk(financial and non-financial) are minimised and security awareness is maintained
• Attend Monthly Departmental meetings.

• Grade 12 Certificate
• Minimum of 2 years working experience as a Parts Sales Executive in an automotive Dealership would be preferred
• Driver’s license
• Knowledge of motorcycles, motorcycle parts and rider gear would be advantageous

• Achieving Personal Work Goals & Objectives
• Delivering Results & Meeting Customer Expectations
• Following Instructions & Procedures
• Persuading & Influencing
• Relating and Networking
• Planning & Organising