Parts Sales Executive

SUMMARY:
If you are an experienced Parts Sales Executive with a talent for sales, then #DriveYourCareerForward and step into this role at this well-established business.

Your role will focus on helping customers find the right parts to keep their vehicles running smoothly.  You will be responsible for driving sales, by attracting clients, providing excellent customer service and maintaining high levels of sales on an ongoing basis.

Remuneration
Market related plus performance-based Incentive – Benefits including Provident Fund and Medical Aid.

POSITION INFO:
Duties:

• Accurately sell parts to address defects and meet customer needs on the first attempt.
• Ensure initial quotations are precise.
• Extensive knowledge of vehicle replacement parts
• Carefully listen to customer descriptions to clearly understand the part or component location.
• Handle telephonic queries for the Sales Department as needed.
• Demonstrate a commitment to personal growth and a willingness to learn more about the products.
• Help maintain a clean and organized parts department.
• Record all parts used on the job card.
• Follow established procedures for processing cash, credit, and cheque transactions, as well as handling warranties and returns at the parts counter.
• Monitor and report shortages to the Parts Manager to expedite resolution.
• Verify that the correct items are picked and delivered on the first attempt.
• Accurately handle and record all consumables.
• Contribute to departmental and dealership marketing plans as needed.
• Implement company policies to protect stores from fire, damage, or theft.
• Adhere to discount policies and ensure compliance.
• Verify full valuation for items returned for credit.
• Customer feedback

• Matric
• A minimum of 3 years’ part sales experience is essential
• Strong Parts retail experience
• Clear Criminal Record
• A Valid Driver’s License
• PC Literate – Drive, Autoline, Excel and Word
• Interpersonal & Communication Skills, Confident and proactive
• Ability to operate under pressure and in a team environment
• Attention to detail
• Stable work history