SUMMARY:
INTERNSHIP OR CAREER GROWTH! This forward thinking company in the financial planning / investment industry, is open to either an experienced and qualified person or a graduate with a finance / law degree and further studies in financial planning etc. Experienced candidates must also have approximately 3 years' experience, industry relevant qualifications, extensive background and systems knowledge.
POSITION INFO:
The post-holder works closely with the financial planners and administrators of the company to ensure a vibrant, well-run and effectively managed service provider and support to the clients of the company and its staff towards achieving the vision of being CARING, CREATIVE, ACCURATE AND QUALIFIED
QUALIFICATIONS & KNOWLEDGE
- A Bachelor of Commerce / Bachelor of Law
- Advanced Certificate in Financial Planning
- Post Graduate Diploma in Financial Planning (or studying towards)
- Professional Competency Examination (PCE)
- Class of business training
- Product specific training
- Regulatory Examinations (RE5)
- Advanced MS Word and Excel skills
- Knowledge of MS Outlook / Teams / Internet
- Experience in using financial planning modelling software like Xplan, Xtools, Integrated Wealth Planner, Asset Map etc
- Fluent in English and Afrikaans – spoken language, written language, and spelling
- Proper understanding of services rendered to clients
Professional understanding of products offered to clients:
- Investments (local and offshore)
- Discretionary Fund Manager
- Currency Transfers
- Long-Term Insurance
CRITICAL PERFORMANCE AREAS
Reporting to the Head of Financial Planning, COO - Operations and CEO – Human Energy
Risk Management / Compliance:In all duties and tasks delegated, comply with all job-related requirements and standards of the:
- POPI Act
- FIC Act
- FAIS Act
- TCF
- Other relevant legislation & regulation
- Accurate effective record keeping
- Accurate professional client communication
Client Relationship Management
- Time management – paraplanner tasks and deadlines for client-financial planner meetings
- Gathering relevant client information for initial planning meetings (new clients)
- Gathering relevant client information for annual review meetings (existing clients),
- Recording client data in an orderly manner
- Liaising with financial planners and administration assistants, suppliers’ client services as and when needed
- Strong ability to work within a team
Operations
- Preparing for upcoming Client - Financial planner meetings
- Uploading and updating client gathered data using financial planning systems / software like Xplan, Astute, Xplan Advice Tools, Financial Planner Asset Mapping Software, Integrated Wealth Planning Software
- Handling client queries / requests / quotations. (long term insurance) whilst involving planner when advice and / or intermediary service is required
Key accountabilities
- Completion of tasks and work requests as per FSP policies, procedures, workflow
- Assisting with co-ordination, prioritisation, and monitoring of paraplanning work requests as required
- Accompanying financial planners to initial and review client meetings as and when required
- Reviewing work of less experienced paraplanners as and when required
- Coaching and mentoring less experienced paraplanning team members as and when required
- Assisting with induction of new paraplanning team members if required
- Assisting in the development and review of paraplanning policies and procedures
- Participation and completion of assigned projects
- Ongoing maintenance and development of professional knowledge to satisfy at a minimum, current industry, FSP and legislative requirements
- Assisting in the collation and production of management reports as and when required
Challenges / problem solving
- Meeting service standards for completing projects
- Ability to prioritise work requests while meeting deadlines and maintaining relationship
- Identifying outstanding information required for accurate completion of work requests and collecting this information from the parties concerned
- Identifying risks involved in the client’s portfolio and discuss with the planner concerned (Examples: Drawdown rate of retirement funds too high, Inadequate buy and sell arrangement for business shareholders, No liquidity in deceased estate)
- Assisting in improving, developing and delivering services offered
Record keeping, preparing, populating the following for planners may include:
- Meeting records
- Service level agreement
- FAIS disclosure
- Risk profiling tools
- Client consent
- Needs analysis questionnaire
- Assets & liabilities
- Portfolio summary and update
- Budget
- Calculation: planning and deceased estate, tax, cash flow, more
- Advice agreements
- Populating templates
General:
- Tasks can be added or removed as and when required for seamless operational requirements
- Taking personal responsibility for your personal continued development and growth through training, CPD record keeping, will be expected of you throughout your career with the company especially ongoing development regarding the latest applicable technology, financial planning trends, technical and relational abilities)
BEHAVIORAL COMPETENCIES
- Discipline
- Resilience
- Propensity to own
- Self-Confidence
- Ability to Simplify
Strong Habits:
- Altruism
- Responsiveness
- People positive
- Frustration handling
- Problem Solving
- Conflict Handling
Attitude:
Cognitive Skills:
- Training
- Computer Literacy
- IT (use of systems)
- Maths
- Planning
People Skills:
- Coaching & Mentoring
- People
- Negotiation
- Social Media
Management & Planning Skills:
- Business Process Design
- Admin
- Financial Management
- Project Management
Technical Skills:
- Machine Operating (Laptop computer)
- Technical
Communication Skills:
- Writing
- Verbal
- Selling
- Presentation
- Facilitation
NB! This job is now closed. You can apply for other jobs by uploading your CV.
