SUMMARY:
Communication
- Routine communication in connection with instructions
POSITION INFO:
Job Purpose
The purpose is to ensure the accurate picking of customer orders.
Key Accountabilities and Outputs
Enhanced Customer Service
• Maintain good Customer relations by delivering on promise consistently.
• Feedback on queries, complaints, incorrect loading and picking conducted to prevent recurrence.
• Picking Times in Warehouse is met as per standard
Health, Safety and Environment
• Maximum Safe Pallet stacking heights complied with
• Ensure adherence to site safety standards as head of Safety, Health and Environmental Committee
• Ensure compliance to all relevant legislation
• Ensure adherence to site safety standards and critical member of Safety, Health and Environmental Committee in line with the OSH Act.
• Ensure the safe operation of forklifts.
• Ensure compliance to all relevant legislation and support a safe environment for The Beverage Company's Employees, Contractors and Visitors.
Effective stock quality management
• Warehouse stock age standards maintained by ensuring stock rotation principles applied
• Ensures quality control through checking packaging on warehouse floor and prior to picking
Effective inventory management
• Participation in handover process before and after every shift
• Accurate stock counts performed when requested
• Maintain clear and effective communication with Stock Clerk, Warehouse Controller and Warehouse Supervisor
Routine Responsibilities
• Perform physical inventory counts and investigate variances.
• Ensure efficient and accurate picking as per picking slip requirement.
• Engage with the Warehouse Supervisor to execute picking in line with the Load Plan.
• Ensure that orders are picked as per the pick rate standard.
• Equipment operated safely within Manufacturers specifications and compliant with the OHS Act.
• Conversant with relevant business information, policies, processes and procedures
Picker
Adherence to Food Safety Requirements
• Commitment to The Beverage Company's Food Safety policy and its objectives
• Ability to understand and implement all food safety requirements
• Adherence to and the enforcement of Food Safety Policies, SOPs and PRPs
• Compliance with PPE requirements including jewellery policy
• Compliance with personal hygiene requirements in accordance with the organisations code of practice
• Active engagement in all training including competency testing
• Regular practice of hand washing and sanitising
• Prevention of cross-contamination of products - no allergens allowed in the manufacturing facility
• Responsible for raising any food safety risk to the relevant personnel such as the Team Leader or Food Safety personnel
• Reporting of any illness or communicable disease before the commencement of shift
• Compliance with all legal, regulatory and customer requirements
• Enforce GMPs and conduct themselves in a manner conducive with food safety practices
• Maintain high standards of housekeeping and hygiene of equipment, facilities and work environment
• Informed and vigilant on food defense and food fraud risks
• Promote, encourage and continuously grow the organisations food safety culture
• Maintain zero compromise on product quality and safety
• Collaborate with internal food safety team to realise the organisations goals of retaining GFSI certification and continuous improvement
Qualifications and Experience
• Grade 12 / Matric / NQF level 4 (Essential)
• Upto 6 months experience (Operational Execution) FMCG, Distribution Environment
Key Qualities
Communication
• Routine communication in connection with instructions, requests or normal work tasks
Problem Solving
• Proactive identification of problems that are concrete and procedural, apply known solutions in line with guidelines provided or escalate more difficult problems to superiors.
Relationships Maintained
• Others in own work area
Behavioural Competencies
Planning and Organising
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• Manages time effectively, ensuring effective completion of tasks under stressful deadlines.
• Able to prioritise activities and resources, ensuring that results are achieved effectively.
• Able to evaluate progress and make appropriate adjustments to initial plans, ensuring a successful outcome.
Verbal Communication
• Able to communicate verbally in a logical manner.
• Takes the intended audience into account when communicating verbal information.
• Makes use of appropriate business language in verbal communication.
• Includes all relevant information in verbal arguments.
• Demonstrates proficiency of language in verbal communication.
• Interprets complex information to expresses own viewpoint in verbal communication.
• Concludes verbal arguments by making reference to relevant facts
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Continuous Improvement
• Increases performance expectations when success has been achieved
• Seeks out sources of information, including trade associations, "best practice" companies, customers, peers, subordinates, etc.
• Finds ways to fast-adapt improvement ideas to work processes
• Proactively seeks out resources, alliances, etc., needed to quickly introduce improvements
Decision Making
• Organises information to make it easier to analyse or see trends.
• Anticipates consequences and formulates alternatives.
• Establishes clear decision criteria for making informe
