PDM Applications Engineer - Software (Cape Town)

SUMMARY:
PDM Applications Engineer - Software (Cape Town)

POSITION INFO:

• You will be working with our customers to define and deliver SOLIDWORKS PDM based solutions on time and within budget, whilst ensuring the maximum levels of Customer satisfaction. Beyond software configuration, this may also involve the specification, development, testing and delivery of custom add-ins using the PDM and SOLIDWORKS API’s
• You will provide our customers the highest quality technical support on queries relating to SOLIDWORKS PDM and its associated infrastructure, troubleshooting to find the optimal solution via the telephone, email or ‘one to one’ using collaborative Internet support services
• You will actively contribute to the creation and delivery of on-line content such as Blogs, Technical Documents and Webcasts
• You may also be asked to deliver classroom, and occasionally, on premise, training to customers on the use and administration of SOLIDWORKS PDM products
• Any additional duties / tasks as required by your Line Manager

• Higher-level Qualification, or be able to demonstrate suitable previous experience, in Mechanical Engineering or another relevant technical field
• Experience implementing, maintaining, supporting, or training SOLIDWORKS PDM is preferred, although similar experience working with other PDM / PLM packages would also be of interest, as training will be provided
• You will have knowledge and previous experience working with Microsoft Windows Desktop and Server Operating Systems
• Additional experience or qualifications using Microsoft SQL Server and/or Windows Networking services, although not mandatory, would be of additional benefit

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