Overhead Crane Sales Representative

SUMMARY:
Sales Representative required for a reputable client manufacturing overhead cranes, hoists and lifting equipment as well as providing quality repairs, maintenance and service inspections.  It is essential that candidates present with a technical background and exposure to the material handling / crane industry in order to be considered for the role as well as have their own vehicle.

POSITION INFO:
Purpose of the Role:
To generate sales based on the organisation’s product offerings.  Success will be measured by sales brough in, customer service and customer retention.
 
Duties and Responsibilities:

• Provide technical information and solutions to clients and suppliers.
• Preparing quotations and tenders for clients.
• Expedite the resolution of customer problems and complaints to maximise satisfaction.
• Provide administrative support RFQs and other sales related documents.
• Maintain client databases.
• Attending to existing buying customers.
• New customer development.
• Develop and grow all product ranges.
• Assist with technical support on sites.
• Generating new customer growth.
• Quote follow ups.
• Weekly reports and maintain the CRM system.
• Market research.
• Assisting at shows.
• Complying with any reasonable tasks given by any member of management from time to time.
• Identify new customer base and report monthly on progress.
• Flexibility of extensive travelling.
• Achieve set monthly sales targets.

• Grade 12 or equivalent.
• Technical background essential.
• Computer literacy on MS Office packages.
• Well-developed report writing skills.
• Well-developed problem-solving skills.
• Excellent organizational and administrative skills.
• Excellent communication skills.
• Sound product / service knowledge.
• Attention to detail.
• Previous customer service experience.
• Previous experience in material handling and crane industry beneficial.