Outbound Sales Team Leader (Work From Home)

 

Recruiter:

HR Genie

Job Ref:

TLDBN202105

Date posted:

Thursday, April 29, 2021

Location:

Durban, South Africa

Salary:

R12.6k - 13k per month + plus Regular Incentives and Uncapped Commission


SUMMARY:
Manage a team who telephonically converses with customers, without hard selling, to sign up members.

POSITION INFO:

JOB SUMMARY

1 Home-based vacancy available for a Sales Team Leader who is self-managed, able to work remotely and independently. A team consists of 15-20 Sales Agents also working from home.

This lifestyle product needs a unique salesperson who’s able to connect to the customer on an individual level quickly and close the sale in 1 call.

WHY WE''RE AMAZING

  • You get to work from home (or anywhere else you find yourself)
  • Can get 6 payments per month
    • Monthly basic
    • Uncapped Commission paid monthly
    • Incentives paid weekly (can earn on average between R1500 and R1800 per week and upwards)
  • Daily log off target (same as “Going Home” targets)
  • Better quality of personal life
  • Realistic targets
  • No rigid script or talk-time requirement
  • Outputs-based KPIs
  • Benefits:
    • Provident Fund after 12 months
    • Medical Aid Subsidy (50% for principal member) after 6 months
  • Paperless environment
  • And most amazing of all... OUR PRODUCT

MINIMUM REQUIREMENTS

  • Must have a “go for it” attitude
  • 3 Years experience as an Outbound Sales Team Leader with proven track record
  • Ability to lead a team of 15-20 Sales Agent in a work from home environment
  • Ability to assist others in building a referral base
  • Ability to assist others to make a sale from a single call
  • Ability to coach and correct staff where they’re not performing
  • High-Quality computer with headset
  • Stable internet connection
  • Reliable electricity supply
  • Experienced in using Microsoft Office

DUTIES

  • Lead a team of 15-20 Outbound Sales Agents working from home
  • Self-manage and grow team sales in a work from home environment
  • Drive and meet sales targets of a lifestyle product
  • Regular remote meetings with all Team Members
    • As a group and individually
  • Create and maintain an environment for self-managed, money-hungry, Sales Agents to thrive in
  • Support all Agents to exceed their targets daily
  • Use the tools on hand to achieve and exceed targets:
    • Cold Leads from which a referral base needs to be built
    • Dispositions
    • Talk-Time
    • DebiCheck
    • QA Scorecard
    • Live monitoring of agents on VICIdial
  • Train and Coach the Agents on:
    • Generating a referral base
    • Present, promote and sell products
      • using conversation with the customers and not a script (we do not hard sell)
      • to potential customers who meet company criteria
      • in a manner that the customer understands what they have purchased
    • Establish, develop, and maintain positive relationships
    • Maintain required QA score
  • Comply with the POPIA
  • Coordinate sales effort with team members and other departments
  • Continuously improve through feedback
  • Communicate challenges to Senior Management

WHAT WE NEED FROM YOU

  • By applying to this position, you are confirming that the below statements are correct:
    • I have a high-quality PC with sufficient processing power to run at least 3 websites and MS Office at once
      • A headset that works with the PC is essential.
    • I have a dedicated, stable internet connection of no less than 10mbs upload and download
      • When dialling using VOIP, it’s absolutely essential that there is no buffering or lag. The conversation between the parties should be seamless
      • When watching YouTube, Netflix or playing games, the system has an automatic buffer in place to give you a smooth viewing experience
      • The upload speed is just as important as the download speed because this affects how the customer hears you and this influences the image of the company
      • We found that the network connection and consequent conversation is more stable when the router is connected to the PC directly
      • Pocket routers and dongles are notoriously unstable and is therefore not acceptable
      • LTE and Fibre is more stable than other connection types and therefore more suitable to VOIP calls
    • I have a dedicated workspace that allows me privacy and an environment to concentrate on selling during working hours
      • This includes a comfortable table and chair that will guard against the development of back problems or other medical conditions
      • The table needs to be large enough to facilitate the laptop/desktop as well as a notebook. Your legs and knees should fit under the table and the screen should be at eye-level to be the most ergonomically compliant
  • Should you be successful in this round, you will be contacted by the company to submit:
    • A short video of yourself
      • You''ll need to introduce yourself
      • You''ll need to explain what you understand our product to be
      • You''ll need to show how you would approach the selling of our product
      • The video should be no longer than 2 minutes
    • A copy of your ID

A monthly equipment and data allowance will be provided by the company. Each applicant needs to ensure that they have a reliable computer and stable internet of not less than 10mbs (fibre or LTE preferred).

Feel free to visit our website at https://www.amazingvouchers.com



 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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