Outbound Sales Consultant- Short Term Insurance

Recruiter:

Call Centre Staffing

Job Ref:

CPT002022/FK

Date posted:

Tuesday, June 23, 2026

Location:

Cape Town, South Africa

Salary:

R13 000 Monthly

SUMMARY:
We are recruiting on behalf of a well-established and reputable financial services organisation seeking a driven and target-focused Outbound Sales Consultant to join their dynamic team.
This role is ideal for a confident sales professional with a passion for achieving targets and delivering excellent client service within the short-term insurance space.

POSITION INFO:
Responsibilities:

Sell short-term insurance products (motor and household) telephonically.
Achieve and exceed monthly sales targets and performance objectives.
Ensure strict adherence to quality assurance and compliance standards.
Manage productivity and operational efficiencies in line with business benchmarks.
Handle objections professionally and resolve client concerns effectively.
Build and maintain strong, long-term client relationships.
Stay updated on new products, rate changes, regulatory updates and industry developments.
Maintain compliance with FAIS Fit & Proper requirements.
Adapt to changing operational requirements and business needs.

Experience:

Grade 12 (Matric)
Minimum 2 years’ experience in:
- Outbound sales call centre environment OR
- Face-to-face sales with measurable targets
Outbound sales experience is essential
Financial services experience (advantageous)
RE5 qualification (advantageous)
30 FAIS Credits (Short-Term Insurance) – advantageous
Clear criminal and credit record
Fluency in English and at least one additional South African official language.

Knowledge & Skills

Strong understanding of financial services legislation and regulations
Excellent communication and negotiation skills
Strong objection-handling ability
Computer literacy
Results-driven and target-orientated
Strong planning and organisational skills
Ability to treat customers fairly and ethically

Why join the team:
Long-term career growth opportunities.
A competitive salary.
Commission.
Medical aid and other benefits.

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