Outbound Life Insurance Sales Consultant (Telesales)

Recruiter:

Oxyon Human Capital Solutions

Job Ref:

4185051638

Date posted:

Wednesday, April 8, 2026

Location:

Parktown, South Africa

SUMMARY:
-

POSITION INFO:

Location: Parktown, Johannesburg (Empire Road)
Employment Type: Permanent (Office-Based)
Salary: Basic + Tiered Commission
Benefits: Medical Aid, Retirement Fund, Group Life Cover, Disability Cover

Role Overview

We are seeking a highly driven and results-oriented Outbound Life Insurance Sales Consultant to join a leading insurance provider. This role focuses on telephonic sales of life insurance products to prospective clients, with a strong emphasis on achieving targets, maintaining compliance, and delivering exceptional customer service.

Key Responsibilities

Sell life insurance products telephonically to prospective clients
Consistently meet and exceed monthly sales targets
Handle objections effectively and close sales
Ensure adherence to quality assurance and compliance standards
Maintain high levels of productivity and operational efficiency
Build and maintain strong client relationships
Stay updated on product offerings, regulatory changes, and industry trends
Ensure compliance with FAIS Fit & Proper requirements
Deliver a customer-centric approach aligned with Treating Customers Fairly (TCF) principles

Minimum Requirements Qualifications

Grade 12 (Matric)

Experience

Minimum 1–2 years insurance sales experience (non-negotiable)
Must have sold one or more of the following:
- Life Insurance
- Funeral Cover
- Medical Aid / Medical Insurance
- Gap Cover
- Disability Cover / Protection Plans
Proven outbound sales experience in a call centre environment
Must be currently employed or employed within the last 6 months in an insurance sales role
Demonstrated track record of consistently achieving sales targets

Knowledge & Skills

Strong understanding of insurance sales processes
Knowledge of financial services legislation and FAIS requirements
Excellent communication skills (verbal and written in English)
Proficiency in at least one additional South African language
Strong objection handling and closing skills
Computer literacy
High attention to detail and compliance

Behavioural Competencies

Results-driven and target-focused
Strong work ethic with high levels of discipline
Excellent punctuality and attendance record
Resilient and able to perform under pressure
Self-motivated with strong initiative
Customer-centric mindset
Team player with strong interpersonal skills
Open to feedback and continuous improvement

Compliance Requirements

Clear criminal record
Clear credit record
- (Candidates with credit under R30,000 and payment arrangements may be considered subject to approval)

Working Hours

Monday to Friday: 08:00 – 18:00
Overtime and Saturdays: Optional

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