Organisational Design Specialist (PTA/CPT)

SUMMARY:
To support and enhance the organisational design capability across the company by enabling optimal organisational structures, role profiles, and work architecture.

POSITION INFO:
Requirements  

• Postgraduate degree in Human Resources, Business, Industrial Psychology, or a related field.
• 5 years of experience in Human Capital or Organisational Effectiveness, with at least 3 years focused on:
  • Organisational design and structure development
  • Role profiling and job architecture
  • Integration with performance or workforce planning frameworks
• Financial services experience would be an advantage.

• Act as a specialist in design methodology and tools, ensuring consistent application across the Group.
• Work closely with the Lead: Organisational Design & Talent to guide and support business unit Human Capital teams in designing fit-for-purpose structures that support agility, efficiency, and capability alignment.
• Apply diagnostics such as headcount modelling, spans and layers analysis, and future-state design to inform structural decisions in strategic workforce planning.
• Maintain and mature the organisation’s work architecture and role profiling framework to support structure clarity and capability alignment.

• Design and maintain scalable, strategically aligned role profiles and job families.
• Ensure alignment of roles to an overarching work architecture and capability framework that supports career paths and workforce planning.
• Maintain a generic role library with competencies aligned to architecture.
• Ensure the use of fit-for-purpose role profiling methodology is aligned with strategic workforce planning.
• Work with the Lead: Organisational Design & Talent to maintain a generic role library and ensure alignment of competencies across performance, talent, learning, and reward practices.

• Support position management, governance and data integrity by partnering with HC Operations and
• Finance in The HC Reward and Benefits Team.
• Ensure organisational structure and role data are accurately maintained and aligned to design principles and governance protocols.

• Work closely with the Lead: Organisational Design & Talent as well as the OD Specialist to integrate design practices with performance management, talent, capability building, and reward to create a cohesive employee experience.
• Act as an organisational design knowledge partner to HC practitioners, providing tools, templates, and capability uplift across the Group.

• Build trusted partnerships with HC and business stakeholders to co-create sustainable design solutions.
• Provide expert consulting on structure, roles, levels, and operating model design to meet evolving business needs.
• Contribute to building design capability across the HC function through knowledge sharing, toolkits, and enablement sessions.

• Organisational Design Methodology and Practice – Proven expertise in organisational design, structure analysis, and operating model alignment.
• Role Profiling & Work Architecture – Skilled in designing roles, job families, and competency-aligned frameworks.
• Analytical Capability – Ability to apply data-driven insights to organisational challenges.
• Collaboration & Influence – Strong consulting skills with the ability to influence and partner across complex stakeholder groups.
• Systems Thinking – Ability to integrate OD with broader HC and business strategies.
• Communication & Enablement – Clear communicator, able to convey complex ideas simply, and build understanding across diverse audiences.