Order Processing Clerk

Recruiter:

IntelliStaff

Job Ref:

JHB003739/RD

Date posted:

Wednesday, April 1, 2026

Location:

Johannesburg, South Africa

Salary:

MR Monthly

SUMMARY:
Our Client is looking for a Order Processing Clerk to join their team.

POSITION INFO:
Area/Location: Industria Johannesburg

Overview:

A detail-oriented and customer-focused individual with strong organizational skills is needed for the role of Order Processing Clerk. This position plays a vital role in ensuring seamless communication between customers, the planning department, and the logistics team.

Key Responsibilities:

Customer Liaison: Confirm order details with customers, ensuring references and box specifications are accurate.
Order Review: Assess and verify incoming orders for completeness and accuracy.
Documentation: Prepare and manage all paperwork related to customer orders and provide the necessary information to the planning department for timely manufacturing execution.
Delivery Coordination: Collaborate with the logistics team to schedule deliveries and communicate estimated delivery dates and times to customers.
Problem Solving: Address and resolve discrepancies in orders or delivery timelines promptly and professionally.
Data Management: Maintain accurate records of orders, communications, and schedules.
Team Collaboration: Coordinate with internal teams to ensure customer satisfaction and efficient order processing.

Requirements:

Strong attention to detail and organizational skills.
Excellent written and verbal communication skills.
Ability to work effectively in a fast-paced environment.
Proficiency in using order management systems or related software (training will be provided if necessary).
A customer-focused approach with the ability to build positive relationships.
Previous experience in order processing, logistics, or a similar role is advantageous.

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