Operations controller

SUMMARY:
Operations Controller / Operations Coordinator
📍 Durban, KwaZulu-Natal
We are seeking a highly organised and proactive Operations Controller to join a fast-paced transport and logistics operation in Durban. The successful candidate will be responsible for coordinating transport activities, managing operational documentation, and ensuring the smooth execution of local and cross-border logistics processes.
Key Responsibilities

• Plan and coordinate the loading and offloading of trucks.
• Prepare loading orders, driver documentation, and truck passports.
• Issue loading instructions and equipment to drivers.
• Monitor and manage truck movements and operational schedules.
• Obtain and process all required transport and clearing documentation.
• Handle pre-alerts for South African and DRC shipments.
• Apply for and obtain COD documentation.
• Update parking schedules, convoy security schedules, and manifest records.
• Manage inbound PODs and document scanning processes.
• Coordinate online booking systems for offloading facilities.
• Assist with port permit applications where required.
• Manage traffic fines, overload issues, and weighbridge-related matters.
• Handle accident-related administration and follow-up.
• Manage petty cash and operational registers, including fire extinguisher schedules.
• Resolve documentation and clearing-related issues efficiently.

• Previous experience in a transport, logistics, freight, or operations environment.
• Strong administrative and coordination skills.
• Experience with cross-border logistics documentation will be advantageous.
• Excellent attention to detail and accuracy.
• Strong communication and problem-solving abilities.
• Proficient in Microsoft Office, particularly Excel and Outlook.
• Ability to work under pressure and manage multiple priorities simultaneously.

POSITION INFO:
Key Competencies

• Strong organisational skills
• Attention to detail
• Deadline-driven
• Excellent communication skills
• Ability to work independently and as part of a team
• Customer service orientation
• Proactive and solution-focused approach