Operations Officer - The Bay Hotel

 

Recruiter:

Career Custodians

Job Ref:

3726558771

Date posted:

Monday, April 25, 2022

Location:

Camps Bay, South Africa


SUMMARY:
-

JOB DESCRIPTION:

As an Operations Officer, you will ensure an optimal working environment across all our properties and ensure that the necessary support is given to operations in terms of Facilities & Residential matters. The ideal candidate must have excellent time management skills, excellent administration skills and attention to detail for aesthetics and interior spaces are of high importance. Candidate must have a valid driver’s license with their own transport and be willing to travel to various destinations. Every project is to be completed within a reasonable time frame and to the required standards.

Minimum requirements

  • Grade 12.
  • Qualification in the Hospitality and Tourism Industry is not essential but preferred.
  • Minimum of 1-year experience in the same or similar position
  • Level 2 minimum Microsoft Office (Word, Excel, PowerPoint, and Outlook in particular)
  • Basic OPERA System Knowledge
  • Strong administrative functions
  • Attention to detail
  • Multi-tasking
  • Reporting
  • Monitoring

 

DUTIES AND RESPONSIBILITIES

Administration

  • Oversee daily administrative and clerical activity in the office.
  • Maintains records of maintenance and other facilities functions.

Coordination

  • Receives requests for building or equipment maintenance.
  • Assign technicians or specialists to repair equipment as necessary.
  • Acts as liaison between different group departments to ensure that problems are appropriately resolved.
  • Coordinates and manages schedules and calendars for various departments.
  • Ensure appropriate follow-up with departments and staff.
  • Provide direction/information to vendors, facilities staff, and service providers as required to ensure excellent coordination/execution of work within the group environment with minimal disruption.

Operations

  • Minimum of 2 duty manager shifts per month to ensure full understanding of operations.
  • Assist in the maintenance, front office, and housekeeping departments as per operational requirements.
  • Summarise guest feedback from guest review platforms, communicate and action aesthetics, residential/facilities work needed in the properties.
  • Obtain quotes and meet with suppliers.
  • Ensure only approved suppliers are used.
  • Update of supplier list in collaboration with procurement officer.
  • Continues research and development and visits to trade-related shows and shops.
  • Back up for Group Operation Manager
  • Assist in compiling Interior & Condition Survey, including the execution
  • Filling the gap between aesthetics, residential and facilities.
  • Capture and submit project management.
  • Assist with insurance matters.
  • Placing of orders.
  • Assess communication and provide feedback on products and specifications.
  • Assist with winter planning & projects
  • Recognize operational residential challenges and assist with research and solutions
  • Updating of master inventory costs
  • Assist in creating operational modules
  • Assist in updating the manuals

Training and Development

  • Operational modules are developed and part of the staff training

Financial

  • Assist Group Operations Manager with functional administrative duties.
  • Ensure weekly reporting of residential targets and actual numbers reported.
  • Submit project management to the financial controller/manager on a weekly basis.
  • Submit purchase orders and invoices to creditors twice a week.
  • Assist in placing orders and filing.

Management Support

  • Assist Facility Management & Operations Team with tactical planning for the team’s goals and objectives.
  • Provide facility-specific assistance to a project
  • Manage and maintain small facility management tasks as assigned.
  • Devise new ways to improve the efficiency of office work and services.

 

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to

**Please note that only successful candidates will be contacted. Should you not hear from us within 14 days – please consider your application unsuccessful**

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NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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