Operations Manager - Property Management

Operations Manager – Property Management – POS448

Bedfordview

Salary : R43 000.00 – R50 000.00

Our client is an East Rand based property management company that manages a range of residential properties in the Greater Gauteng Area. Their services are tailored to meet client’s needs, with a long-term focus on the sustainability of the buildings. Due to growth, they have an immediate need for an operations Manager to oversee their Property and Operations teams. This is a great opportunity for a respectful, proactive individual with a collaborative working style. As part of the management team, you will assume responsibility for the overall management of internal and external property staff, tenant and client relations and building operations, in support of optimizing clients’ asset values.

There are many exciting components to this role which include, but are not limited, to the following areas:

Operations:

• Oversees properties’ operations including working with the Director to include ongoing training and coaching on specific issues, e.g., personnel or tenant matters, expenditures, or compliance with regulatory requirements
• Develops, implements, and evaluates comprehensive preventative maintenance programs,
• Develops annual operating budgets and monitors operational expenses on a regular basis and implements strategies to ensure expenditures remain within prescribed budgets
• Manages service contract negotiations, and implements purchasing and expense control strategies to help them to stay competitive within the market
• Oversees in-house janitorial services and maintenance techs
• Takes responsibility for the overall direction, coordination, and evaluation of the properties/sites. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws Manages tenant improvement projects and building renovation projects to ensure completions are on time and on budget and in accordance with their construction guidelines and standards, and
• Working in close collaboration with the Director, is responsible for the financial performance of the properties. Reviews, analyzes, interprets, and summarizes annual operating budgets, monthly financial and progress reports and annual audited financial statements for all projects related to Property Management. Implements and oversees systems for cost control.

Property Management

• Facilitates and coordinates on-going professional communications with clients to ensure service requests are responded to in accordance with best practices and that all tenant’s activities are carried out in compliance with lease agreements and in the best interests of the properties
• Ensures all agreements and documents are in compliance with rules and regulations outlined by other entities Plays a key leadership role in combining sound property management principles with a commitment to providing supportive services to property and operations managers and staff and collaborates with the Director  to assure this connection
• In conjunction with property management staff, responsible for assuring excellent physical condition of the properties
• Compiles, prepares and presents the delivery of written and/or oral reports , of each managed project/property, and
• Overall responsibility for ensuring that projects developed and and/or managed remain fiscally sound, affordable and well-maintained, and that they feature a comprehensive tenant services component.
•  5 - 7 years’ experience in building operations and property management of residential properties, coupled with at least 3 years supervisory/management experience.

• Proven ability to direct department activities; lead by example; formulate and execute company-wide goals and objectives and assess achievement
• Excellent verbal and written communication skills and ability to maintain productive, long-term relations with the clients,
• the tenants, trades and suppliers
• Thorough knowledge of general maintenance procedures, budgeting principles, HVAC/electrical/mechanical systems and life-cycle costing
• Proven leadership and mentoring abilities
• Leading with respect and consideration of all team members ideas and input
• Good organizational skills and ability to work efficiently under pressure to manage multiple tasks and prioritize for completion
• Confident financial background and attention to detail to prepare, forecast, review, evaluate and interpret various reports and studies, e.g., monthly progress reports, cost analyses, etc.
• Ability to define problems, collect data, establish facts, and draw valid conclusions

Closing Date: 15 December 2022