SUMMARY:

Operations Manager | Commercial, Retail & Industrial Property | REIT | Johannesburg

Join a Leading South African REIT

Are you a hands-on Operations Manager with extensive experience managing Commercial, Retail and Industrial property portfolios?

A leading Real Estate Investment Trust (REIT) is seeking a dynamic and proactive Operations Manager to join its growing Property Management team based in Johannesburg.

This is an exciting opportunity for an operationally focused property professional who enjoys being on-site, solving problems, managing contractors and ensuring properties operate at peak performance.

If you're looking for a role where no two days are the same, enjoy travelling and have a positive, can-do attitude, we'd love to hear from you.

About the Role

Reporting directly to the Property Manager, you will oversee the day-to-day operations of a diverse portfolio of approximately 25 Commercial, Retail and Industrial properties, comprising both single-tenanted and multi-tenanted buildings.

This is a highly operational role requiring regular travel throughout Gauteng, North West, Mpumalanga and Limpopo. You will be responsible for ensuring operational excellence, contractor performance, maintenance standards, tenant satisfaction and legislative compliance across the portfolio.

Success in this role requires a proactive, solutions-driven individual with exceptional organisational skills, strong technical understanding and a willingness to be on-site where it matters most.

POSITION INFO:

Key Responsibilities

Property Operations

• Oversee the daily operations of a portfolio of approximately 25 commercial, retail and industrial properties
• Ensure all properties are maintained to the highest operational standards
• Conduct regular property inspections across the portfolio
• Identify operational risks and implement corrective action
• Ensure buildings remain safe, compliant and tenant-focused

Maintenance & Facilities Management

• Coordinate planned and reactive maintenance
• Manage contractors and service providers
• Monitor service level agreements (SLAs)
• Ensure preventative maintenance programmes are implemented
• Oversee repairs, refurbishments and minor capital projects

Tenant & Stakeholder Management

• Build strong relationships with tenants
• Resolve tenant queries and operational issues promptly
• Liaise with landlords, suppliers and service providers
• Support tenant retention through excellent service delivery

Financial & Operational Control

• Assist with operational budgets and expenditure control
• Review contractor quotations and approve work completed
• Monitor operational costs and identify savings opportunities
• Support CAPEX and OPEX planning

Compliance & Risk Management

• Ensure compliance with Occupational Health & Safety legislation
• Monitor statutory compliance across all properties
• Manage health and safety inspections
• Ensure contractor compliance documentation is maintained
• Support insurance inspections and risk mitigation initiatives

Minimum Requirements

• Relevant qualification in Property Management, Facilities Management, Building Management or a related field
• Minimum 5 years' experience in Property Operations or Facilities Management
• Proven experience managing Commercial, Retail and Industrial properties
• Experience managing both single-tenanted and multi-tenanted buildings
• Strong contractor and maintenance management experience
• Excellent understanding of building operations and facilities management
• Valid driver's licence and willingness to travel extensively
• Computer literate (Microsoft Office)

Highly Advantageous

• Experience working for a REIT, Property Investment Company or Property Fund
• Facilities Management experience
• Technical building knowledge
• OHS compliance experience
• Budget management experience
• Experience managing geographically dispersed property portfolios

Key Skills

• Operations Management
• Property Management
• Commercial Property
• Retail Property
• Industrial Property
• Facilities Management
• Building Operations
• Contractor Management
• Preventative Maintenance
• Property Inspections
• Tenant Relations
• Budget Management
• CAPEX & OPEX
• Health & Safety
• OHS Compliance
• SLA Management
• Risk Management
• Asset Management
• Property Operations
• Stakeholder Management

Why Join This Opportunity?

• Join a respected South African Real Estate Investment Trust (REIT)
• Manage a diverse portfolio of approximately 25 commercial, retail and industrial properties
• Enjoy a dynamic, hands-on role with significant operational responsibility
• Extensive travel across Gauteng, North West, Mpumalanga and Limpopo
• Work alongside experienced property professionals within a high-performing team
• Excellent long-term career growth within the commercial property investment sector

Location

Johannesburg, Gauteng
Regular travel required throughout Gauteng, North West, Mpumalanga and Limpopo.

Apply Today

If you're a hands-on Operations Manager who thrives in a fast-paced property environment and has the drive, attitude and operational expertise to manage a large, geographically dispersed portfolio, we invite you to apply.
This is an outstanding opportunity to build your career with one of South Africa's leading property investment and property management organisations while making a measurable impact across a high-value commercial property portfolio.

 

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