Operations Manager

SUMMARY:
East London

POSITION INFO:

Qualification:

• Grade 12
• Relevant Tertiary Education - Supply Chain and Logistics Management diploma/degree.

Experience:

• Min 5 years experience within the FMCG industry.
• Management of a small fleet of vehicles
• Experience of storage of chemicals and associate risks
• Experience of Cargowise WMS.

Inventory Management

• Ensure that all clients are on - boarded onto Cargowise 1 warehouse Management system
• Ensure that automated stock on hand reports are set up for clients
• Ensure that the Cargowise system is effectively used for client stock takes
• Ensure weekly plan accounts for cycle counts for entire product range
• Ensure each client account is subjected to a monthly physical stock count comparing the physical stock on floor to Cargowise stock at hand in line with the SLA requirements
• Ensure that cycle counts and stock take results are submitted to clients in line with SLA requirements

Operations

• Chep recons – ensure weekly CHEP reconciliations are completed and documented
• Material Handling equipment – ensure that all MHE checklists are reviewed daily and that all deviations and repairs required are attended to
• Claims – ensure that all claims or potential claims are being logged and investigated
• Warehouse lay – out and optimization – managing warehouse space to maximize storage capacity and streamline product movement
• Quality control – implementing quality checks to ensure product integrity throughout the warehouse process
• Compliance management – ensure adherence to safety regulations and company policies within the warehouse

Client Interaction

• Ensure all client complaints are being dealt with timeously
• Submit a monthly report to General Manager, detailing complaints received
• Attend SLA meetings with clients where required to do so

People Management

• Leading and managing warehouse staff, assigning tasks and ensuring proper training to maintain operational efficiencies
• Contract labour management

Finance

• Ensure that all operational billing activities are accounted for monthly
• Review monthly billing schedules
• Cost control measures to be put in place

Management Reports

• The monthly management reports to be done – CHEP recon, EC scorecard, Stock loss report, Operational report, OTP Progress report,  Management review pack

Competencies

• Sound warehousing operations and warehouse management skills
• Sound knowledge in the handling, storage and transportation of dangerous goods
• Sound level of computer proficiency – MS Office