Operations Controller

SUMMARY:
Our client is based in Pinetown and has a vacancy for a candidate that has experience as an Operations Controller that meets the responsibilities of the job spec.

The Operations Controller will report directly to the Warehouse Manager and will be expected to provide accurate data input while managing data capture processes to meet organisational goals.

POSITION INFO:
Minimum Requirements:

• Grade 12.
• Bachelor’s degree in supply chain management, Business Administration, or related field.
• 0-3 years of experience in similar position Or Without Qualifications 5 Years of experience in similar position (RPL).
• Proven experience in stock management, warehouse operations, or ERP systems.
• Competency in MS Office tools, especially Excel is essential.

• Strong attention to detail and the ability to identify discrepancies quickly.
• Highly organized with excellent time management skills.
• Good communication skills to liaise effectively with multiple teams and external partners.
• Ability to work under pressure and respond swiftly to urgent issues.
• Problem-solving mindset with a proactive approach to resolving discrepancies.
• Knowledge of supply chain or logistics processes is preferred

• Receive, record, and verify stock movement into SAP, including Po receipts  physical deliveries, and interplant transfers.
• Ensure quantities and details match the delivery notes and purchase orders.
• Identify and rectify data entry errors using quality control methods such as comparing SAP receipts with Mozaic and physical stock, verifying delivery notes against stock records, and addressing weight differences or mismatches.
• Monitor open POs specific to Unilever, challenge and resolve issues such as incorrect quantities, stock shortages, or mismatched item codes.
• Follow up with Unilever procurement teams to ensure timely PO releases.
• Support monthly stock counts scheduled for weekends. Record, input, and reconcile stock count sheets into SAP, and assist with investigation of discrepancies identified during counts.
• Manage returnable stock to Unilever/St Giles, prepare and coordinate stock collection based on requests initiated by Indonsa or St Giles, process stock transfer in SAP, and update Mozaic records.
• Raise and process Return Purchase Orders, coordinate collection with suppliers, ensure stock quality issues are addressed, and update transfer records accordingly.
• Move non-saleable stock to block status in Mozaic, transfer in SAP, and reconcile monthly stock reports.
• Generate daily and weekly reports, including SAP receipts vs. Mozaic inventory, DN vs. physical stock, and discrepancies.
• Maintain accurate and detailed records of all transactions and corrections.
• Act as the primary point of contact for daily stock receipt issues, working closely with UL Planners, UL DCC, procurement, warehouse teams, and external suppliers.
• Respond to queries within 2 hours to minimize delays and ensure operational continuity.
• Participate in ongoing efforts to improve stock management accuracy, reporting processes, and system integrations, providing feedback for system upgrades or procedural changes.