Operations Consultant (Private/Medical Professionals)

 

Recruiter:

Allmed Healthcare Professionals

Job Ref:

Allmed (Cpt)

Date posted:

Friday, July 29, 2022

Location:

CapeTown, South Africa

Salary:

To be discussed


SUMMARY:
Operations Consultant (Private/Medical Professionals)

JOB DESCRIPTION:

Contract Type: 

PERMANENT 

INHERENT REQUIREMENTS: 

  • Matric 
  • Good communication skills (both written and verbal) 
  • Excellent interpersonal sills 
  • Working knowledge of business practices (policies, processes and systems) 
  • Proficient in Microsoft Office (advanced Excel skills) 

PREFERRED REQUIREMENTS AND SKILLS: 

  • Experience in retail or call centre environment training 
  • Relationship building and people skills 
  • Provide full operational services to staff in relation to administrative tasks received from hospitals or clinics and manage the complete process from beginning to end 
  • Provide switchboard relief for the Receptionist until they arrive for their shift 
  • Check the on-call report and respond to vacancies created 
  • Place on call staff into vacancies created 
  • Update all staff details and status on NIMS 
  • Update all staff availbility on NIMS 
  • Fill shifts received as soon as the client has made the request 
  • Confirm booked shifts with the relevant staff 
  • Email the client to inform them of staff members you have recruited to fill vacant positions 
  • Manage all shift cancellations by sourcing replacements as soon as possible 
  • Notify the client of any cancellations and the replacements of their initial candidates 
  • Manage all client complaints which have been lodged 
  • Follow up on the clients on the calibre of candidates the client have supplied them with 
  • Secure shifts through nomination process on NIMS 
  • Conduct service calls 
  • Reconfirm staff for shifts booked (PL2) 

CHARACTER TRAITS:

  • Passion for working with people 
  • Ability to problem solve 
  • Ability to work under pressure 
  • Attention to detail 
  • Organized 
  • Assertive 
  • Professional 
  • Confident 

WORKING HOURS: 

  • 06h30 to 18h30 (shifts) 

SALARY:

To be discussed 

BENEFITS: 

As per company benefits 

REPORTING TO: 

Operations Supervisor 

STARTING DATE: 

As soon as possible 

CLOSING DATE: 

Friday 5 August 2022

 

  • Please note that should you not receive a response within 1 week of closing date, you may consider your application as being unsuccessful. 
  • Please note that EE appointments will be made in line with the Company''s EE targets

 

 

 

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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