Operations Administrator

SUMMARY:

Our client within the Automotive Industry has a role available for an Adminstrator. This role entails administration of the current book of business ensuring all aspects such as quotes, reassessments, documentation, etc are actioned. Delivering highly responsive quick decisions and satisfactorily resolving customer / dealer queries.

POSITION INFO:

• Processing of proposals
• Activating contracts
• Providing reassessment proposals
• Ensuring all risk items for the contract are being checked and addressed where necessary
• Ensuring end of term processes are addressed
• Exercise a customer focus in the provision of service and sales support to the dealers / corporate customers in South Africa
• Responsibility for the self-management of performance against published service standards in terms of response times and other commitments
• Assisting generally with any queries 
• Dealing with day-to-day telephone queries from Dealer staff as well as other areas of the business
• Providing end of term details and calculating such
• Any other appropriate duties as required by line Manager

NB! This job is now closed. You can apply for other jobs by uploading your CV.