Operations & Service Consultant G2112

 

Recruiter:

Open Source (Pty) Ltd

Job Ref:

CPT001712/Mel

Date posted:

Wednesday, July 6, 2022

Location:

Midrand, South Africa

Salary:

Monthly


SUMMARY:

A large company is looking to employ an expert Operations & Service Consultant with ITIL experience to work on exciting projects in the Johannesburg area. If you are interested in operations and service management and working with a group of likeminded individuals, please apply!


JOB DESCRIPTION:

Essential and advantageous skills:
  • Minimum 5 years experience in Operations
  • IT Service Management (according to ITIL), 2nd Level Support 
  • High Customer Orientation 
  • Strong understanding of Problem, Incident and Change processes (PIC) 
  • Working in a highly complex environment (many stakeholders, multi-platform/product environment, mission-critical use cases, high business exposure, complex ticket routing) 
  • Flexible communication on multiple support channels (ITSM, Teams, email) 
  • Precise and diligent execution of ops processes 
  • Working OnCall Duty

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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