Operations & Business Development Manager [FinTech/Payment Solutions] - immediate start [Johannesburg]

SUMMARY:
We are seeking a hands-on Operations & Business Development Manager to oversee a growing Payment solutions/FinTech network, Johannesburg

POSITION INFO:
The successful candidate will be responsible for ensuring all units remain operational and revenue-generating while driving expansion through new retail locations and corporate rental opportunities.

This position suits a proactive individual who is comfortable working in the field, solving operational issues, analysing performance data, and building relationships with key stakeholders.
 
Key Responsibilities
Business Development

• Generate new business through outbound sales activities, networking, and site visits.
• Secure new retail locations, including shopping centres, airports, and premium venues.
• Grow the corporate rental model across offices, hotels, gyms, and wellness facilities.
• Manage sales opportunities from initial contact through to signed agreements.
• Maintain CRM records, proposals, and pipeline reporting.

• Monitor daily performance, uptime, transactions, and revenue.
• Manage installations, relocations, repairs, and inventory.
• Ensure operational issues are resolved quickly with minimal downtime.
• Maintain strong relationships with landlords, site management, suppliers, and contractors.
• Coordinate logistics and site readiness for new installations.

• Produce daily, weekly, and monthly performance reports.
• Analyse site profitability and operational performance.
• Recommend and implement improvements to increase revenue and efficiency.
• Track costs against budgets and profitability targets.

• Coordinate staffing and site coverage.
• Train and support Brand Ambassadors.
• Conduct site audits and performance reviews.
• Ensure operational standards are maintained across all locations.

• Minimum 5 years' experience in Operations, Business Development, Account Management, or a related field.
• Proven outbound B2B sales experience.
• Experience managing operations across multiple sites.
• Strong analytical and reporting skills.
• Proficiency in Excel and AI productivity tools.
• Excellent communication and stakeholder management abilities.
• Tech-savvy and comfortable with payment systems and connected devices.
• Valid South African driver's licence and own reliable vehicle.
• Based in Johannesburg and willing to travel nationally.

• Existing relationships within retail, property, hospitality, wellness, or corporate sectors.
• Experience in vending, retail technology, cashless payment, or telemetry environments.
• Experience managing field teams or promotional staff.
• CRM experience (HubSpot, Pipedrive, or similar).
• Start-up or entrepreneurial background.

• Minimum 5 years' relevant experience.
• Demonstrated B2B sales success.
• Hands-on operational approach.
• Own vehicle and valid driver's licence.
• Johannesburg-based.
• Available for after-hours and weekend support when required.

• Salary: R40,000 – R55,000 CTC (Negotiable)
• Commission: Performance-based commission on new business secured
• Employment Type: Permanent (3-month probation period)
• Location: Johannesburg with national travel
• Working Hours: Business hours, plus operational support as required