Online Sales Key Account Manager (CPT)

SUMMARY:
A dynamic Mobile Specialist seeks a highly confident, proactive & digitally savvy individual to join their Sales team in Cape Town as an Online Sales Key Account Manager.

POSITION INFO:

ENVIRONMENT:

A dynamic Mobile Specialist seeks a highly confident, proactive & digitally savvy individual to join their Sales team in Cape Town as an Online Sales Key Account Manager. This role will focus on managing and growing key online sales accounts, including e-commerce platforms, digital marketplaces, and online retailers. You will combine strategic account management with digital business development to drive online sales growth, optimize product visibility, and ensure seamless digital customer experiences. Applicants will need 3-5 years work experience in Online Sales/eCommerce Account Management, or Digital Business Development, with a strong understanding of digital marketplaces and direct-to-consumer platforms and the strong ability to pitch, negotiate, and close deals in an online sales environment. You also need to be proficient with eCommerce platforms (e.g. Takealot, Amazon, Shopify).

DUTIES:

Online Account Management –

• Build and maintain strong relationships with Key Online Sales accounts, including eCommerce retailers, online marketplaces, and direct-to-consumer platforms.
• Track and analyse online sell-in and sell-out run rates, ensuring accurate forecasting and inventory management.
• Optimize digital product listings, ensuring accurate descriptions, competitive pricing, and compelling visual content.
• Monitor and improve customer ratings, reviews, and overall brand perception on online platforms.
• Address and resolve client issues promptly to enhance satisfaction and retention.

Digital Business Development -

• Identify and pursue new business opportunities to expand the company’s online presence and market share.
• Conduct online sales prospecting, identify emerging e-commerce trends, and engage with digital retailers.
• Develop and implement strategies to increase conversion rates, sales velocity, and customer engagement.
• Work closely with Marketing teams to optimize digital campaigns, promotions, and search engine visibility.
• Provide competitor insights and market intelligence to inform pricing, promotions, and assortment strategies.

Sales Strategy and Execution -

• Implement data-driven sales strategies to meet or exceed online revenue and profitability targets.
• Conduct regular performance analysis of online accounts, identifying key growth drivers and optimization opportunities.
• Develop and deliver digital sales presentations and business proposals tailored to online retailers.
• Ensure alignment between online sales objectives and overall company goals.
• Submit timely and accurate sales reports, forecasts, and key performance insights.

eCommerce & Digital Marketing Collaboration -

• Work closely with Marketing teams to enhance visibility and sales on key online platforms.
• Collaborate on promotional campaigns, including flash sales, bundles, and seasonal offers.
• Track and analyse consumer behaviour, identifying opportunities to improve online sales performance.

REQUIREMENTS:

• Minimum of 3–5 years of experience in Online Sales, eCommerce Account Management, or Digital Business Development, with a strong understanding of digital marketplaces and direct-to-consumer platforms.
• Strong ability to pitch, negotiate, and close deals in an online sales environment.
• Strong analytical and problem-solving skills, with proficiency in online sales tracking and analytics tools.
• Ability to build and maintain strong relationships with online retailers and consumers.
• Comfortable working with eCommerce platforms, digital marketing tools, and sales automation systems.
• Strong Project Management skills, ability to prioritize tasks, and meet deadlines in a fast-paced environment.
• Proactive mindset, open to learning, and ability to navigate the evolving digital sales landscape.
• Experience in the Telecommunications, mobile handset distribution, consumer electronics, or IT hardware/software industries is preferred.
• Proven ability to meet and exceed online sales targets.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with eCommerce platforms (e.g., Takealot, Amazon, Shopify).
• Valid Driver’s License and access to reliable transportation (as needed for client meetings).

Advantageous –

• Qualification or Certification in Sales, Business Management, Digital Marketing, or a related field.

ATTRIBUTES:

• Self-managed.
• Honesty.
• Endurance.
• Trustworthiness.
• Reliability.
• Positive disposition.
• Dedication.
• Perseverance.
• Embrace the company values and live the organisational brand.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

COMMENTS:

When applying for jobs, ensure that you have the minimum job requirements. OnlySA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here and mention the reference number of the job.