Office Administrator (Fast‑Paced Production Environment)

Key Responsibilities

• Order, Customer & Sales Administration
  - Process customer orders and communicate promptly regarding out‑of‑stock items.
  - Prepare and process quotations.
  - Finalise invoices and process transactions from Matrix to Pastel.
  - Issue credit notes where discrepancies occur.
  - Ensure all invoices are returned signed, filed, and traceable.
  - Handle card and cash payments accurately.
• Production Batch Administration
  - Open and close recipe batches.
  - Open and close block test batches.
• GRV & Stock Processing
  - Process GRVs on Matrix and Pastel.
  - Update bruto daily, ensuring it balances across both systems.
• Financial Administration
  - Manage petty cash and process entries on Pastel.
• Document Management
  - Ensure all documents are scanned and saved to OneDrive before filing.
  - Ensure all documents and check sheets comply with GFSI standards (work in progress).
• General Operational Support
  - Assist with additional administrative tasks as workload increases due to business growth.
  - Maintain high levels of accuracy to eliminate avoidable errors.

Work Schedule

Requirements

• Strong administrative and organisational skills.
• Ability to work under pressure in a fast‑paced environment.
• High level of discipline, initiative, and transparency.
• Strong attention to detail and accuracy.
• Experience with Pastel and Matrix (advantageous).
• Ability to follow structured processes and maintain compliance standards.

What We’re Looking For