O2C Senior Clerk (Debtors)

Recruiter:

Communicate Recruitment

Job Ref:

CTF024165/CV

Date posted:

Friday, September 25, 2026

Location:

Cape Town, South Africa

Salary:

200 000 Annually

SUMMARY:
An exciting opportunity has become available for an experienced Order-to-Cash Senior Clerk to join a high-performing finance team. This role is ideal for someone who thrives in a fast-paced environment, enjoys stakeholder engagement, and takes pride in maintaining strong debtor controls while delivering excellent customer service. We're looking for a highly organised and commercially aware finance professional who understands the importance of cash flow to a business. The ideal candidate will have solid collections, accounts receivable, and customer account management experience, coupled with the confidence to build relationships and resolve issues efficiently. If you're proactive, solutions-driven, and enjoy taking ownership of the debtor's function, this could be the perfect next move.

POSITION INFO:

Job Description:

The successful candidate will be responsible for managing customer accounts, collections, cash allocation, reconciliations, and query resolution. Working closely with both internal and external stakeholders, you will ensure that outstanding amounts are collected within agreed terms, account balances are accurate, and risks are identified and managed proactively. The role requires strong attention to detail, excellent communication skills, and the ability to work under pressure while maintaining a customer-focused approach.

Skills & Experience:

Manage customer accounts and outstanding debtors balances
Drive collections and ensure payments are received within agreed terms
Investigate and resolve account, invoice, and payment queries
Allocate and reconcile customer payments accurately
Prepare debtor reconciliations and ageing reports
Monitor account risk and escalate concerns where necessary
Support month-end accounts receivable reporting activities
Build strong relationships with customers and internal stakeholders
Ensure compliance with company policies and financial controls
Assist with cash flow management through effective collections practices
Support audit requirements and reporting requests
5-10 years' experience within an Order-to-Cash, Accounts Receivable, Credit Control, or Debtors role
Strong collections and customer account management experience
Excellent reconciliation and problem-solving skills
Strong Excel and systems experience
Ability to communicate confidently with stakeholders at all levels
Strong attention to detail and ability to manage deadlines
Previous Shared Services experience advantageous

Qualification:

Matric essential

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