Night Auditor

SUMMARY:
We are seeking Night auditor to deliver warm hospitality and unforgettable experiences, even when the rest of the world is asleep

POSITION INFO:

Position Overview

. We''re looking for a dedicated Night Auditor to be the face of the hotel overnight by ensuring smooth operations, guest satisfaction, and financial accuracy during the quietest but most important hours of the day.

Key Responsibilities:

• Welcome late-arriving guests and assist with check-ins and queries
• Be present and visible in guest areas and the front office throughout the night
• Ensure all hotel areas remain neat, secure, and guest-ready overnight
• Liaise with security and handle any irregularities with calm professionalism
• Audit daily financial transactions, reconcile accounts, and run end-of-day procedures (Opera PMS)
• Assist with wake-up calls, document handling, early check-outs, and breakfast pack coordination
• Communicate guest feedback and important overnight information to the day team
• Ensure all guest preferences and details are correctly captured in the system
• Support with guest gifting, complaints, or special requests as nee

Requirements:

• Hospitality qualification preferred, or at least 2 years’ experience in a 4–5* hotel environment
• Familiar with Opera , Micros POS, Asana and Microsoft Office
• Fluent in English with excellent communication skills
• Strong attention to detail and good judgment under pressure
• Must be eligible to work in South Africa (valid work permit if not a citizen)
• Familiarity with Zululand and the surrounding areas is a plus

Benefits:

• 50% Company contribution to Momentum Medical Aid
• 7% Company