Network Monitoring Operator

Recruiter:

Data Centrix

Job Ref:

JHB005971/Lerat

Date posted:

Wednesday, October 12, 2022

Location:

Johannesburg, South Africa

SUMMARY:
Our client in Randburg is looking for Network Monitoring Operator to monitor critical IT Systems and ensure that systems are always operational and provide 1st line user support to users afterhours.Â Must be willing to work shifts.

JOB DESCRIPTION:

Requirements:

Matric & Relevant IT qualification
ITIL V4 Foundation (required)
Incident Management certified (Required)
N (Requited) & A (Advantage)
3 Yearsâ Experience in IT and customer service desk-related work environment
Must have own car because itâs a Shift environment

Overall responsibilities:

Ensure compliance of calls logged against the call logging process
Interact with Infrastructure (2nd line support) on system\network outages
Reporting and escalation of incidents as per agreed procedures and processes
Production systems, Databases and services ea. Linux, Windows, SQL Databases, Oracle
Infrastructure Hardware ea. Servers, Firewalls, Switches, Wireless Access Points
Environmental monitoring in network rooms and call center ea. Aircons, Flood detection, smoke and fire.
Interact with Facilities on aircon condenser and electricity outages
3rd party vendor fault logging
Communicate outages to affected staff as necessary
Communicate Maintenance on various systems to business/system owners and exco members
1st line End User support after hours and weekends
1st line Infrastructure support on components, servers and services
Maintenance on monitoring system
Escalate incidents to the necessary resources for resolution
Consistent feedback and follow-ups on outstanding incidents logged till resolution
Adherence to SLA for internal/external customers
Daily physical checks of all the equipment in the server room

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Senior Cloud engineer
Location: Johannesburg
Salary:
21 days ago

Head of Sense Making, Data & Insights (JHB)
Location: Johannesburg
Salary:
4 days ago

CDC Engineer
Location: Midrand
Salary:
Business Department: Cyber SecurityPURPOSE: To analyse security events and alerts and to gather and carry out remediation tasks on console for Gijima clients through its toolsets, operational monitoring, preventative actions and crisis management
5 days ago

DevOps Engineer
Location: Midrand
Salary: Hourly
Brief Description:Are you a skilled DevOps Engineer with a passion for automation, cloud technologies, and building scalable deployment pipelines?I am currently recruiting experienced DevOps Engineers for both long-term assignments and contract opportunities with leading clients across South Africa.
6 days ago

Senior Learning and Experiments Manager (CPT or JHB)
Location: Johannesburg
Salary:
7 days ago

Senior Investment Officer, Houghton
Location: Johannesburg
Salary:
We are seeking a Senior Investment Officer for a permanent role based in Houghton, Gauteng.
8 days ago

Data Systems, Quality & Governance Specialist (JHB Hybrid/Remote)
Location: Johannesburg
Salary:
8 days ago

Product Specialist - Laboratory Equipment
Location: Midrand
Salary: Monthly
Leading medical & laboratory equipment supplier requires a Product Specialist to join their laboratory equipment division. A minimum of 2 years clinical laboratory experience is required as a Technologist together with recent laboratory sales experience. IVD market experience will secure.
9 days ago

Service Manager â Command Centre
Location: Johannesburg
Salary: 70000.00 Monthly
Our client is seeking a highly skilled Service Manager – Command Centre to lead and manage their IT operations teams. This is a pivotal role responsible for ensuring the seamless monitoring, processing, and availability of critical systems, infrastructure, and services on a 24/7 basis.
9 days ago

Financial administrator
Location: Johannesburg
Salary:
Are you an organized, detail driven finance professional looking to join a dynamic and growing packaging company? We are seeking a motivated Financial Administrator to support our finance operations and help drive the business forward.In this role, you will work closely with our management team to ensure accurate financial processing, efficient office administration, and smooth day to day operatio...
10 days ago

Network Monitoring Operator

Similar jobs you might be interested in:

Create a free job alert for Network Monitoring Operator in Johannesburg

Jobseekers

Recruiter

General