National Field Service Department Manager

Recruiter:

KMCK Talent Sourcing

Job Ref:

National Field Servi..

Date posted:

Friday, July 3, 2026

Location:

Johannesburg, South Africa

Salary:

Market related neg. depending on experience and qualifications

SUMMARY:
Required candidate in: thermal process equipment, pressure vessels or large-scale power generation machinery ie. High-Capacity Fired Heaters & Furnaces, Advanced Heat Recovery & Generation Systems, Large-Scale Pressure Vessels & Reactors, Heavy Power Generation Turbines.

POSITION INFO:

National Field Service Department Manager - JHB

Required candidate in: thermal process equipment, pressure vessels or large-scale power generation machinery ie. High-Capacity Fired Heaters & Furnaces, Advanced Heat Recovery & Generation Systems, Large-Scale Pressure Vessels & Reactors, Heavy Power Generation Turbines

KEY PERFORMANCE AREAS

Overall management of the Field, Service, Spares and Training departments within the Package Boiler business unit.
Set targets, goals and objectives for the Field, Service, Spares and Training departments.
Monitor and manage departmental budgets.
Oversee all FSD projects through all phases from design, estimation, implementation, completion and warranty period.
Oversee and analyse FSD project costs on a regular basis to ensure profitability of projects.
Oversee and monitor compliance to SHERQ requirements.
Overall effective and efficient management of the team.
Regularly review and assess staff performance and training needs.
Onboard new customers and retain existing customers.
Develop and manage a sales pipeline.
Develop mutually beneficial relationships with relevant stakeholders.
Address and resolve matters arising as escalated.
Provide management with monthly performance reports on sales, service levels, customer satisfaction, operations progress and staff.
The successful candidate will report to the General Manager and should be willing to work beyond normal hours and on weekends when required.

MINIMUM QUALIFICATIONS

National Certificate N4 or Higher
Trade Test (Mechanical)
Computer literacy is essential

EXPERIENCE

10 years’ experience in service project management, project financial control, business and construction of boilers or similar heavy-duty equipment. Such as:
thermal process equipment, pressure vessels or large-scale power generation machinery ie. High-Capacity Fired Heaters & Furnaces, Advanced Heat Recovery & Generation Systems, Large-Scale Pressure Vessels & Reactors, Heavy Power Generation Turbines
5 years in leading and managing a team.
Competence in MS Office applications.
Boiler, boiler ancillary equipment and thermal processing equipment product knowledge
Technical drawing knowledge.

CHARACTERISTICS

Project management and implementation knowledge and skills.

Financial management knowledge and skills.

Leading and managing a team.

Excellent communication skills.

Medical certificate of fitness

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