SUMMARY:
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POSITION INFO:
National Educator – KZN
Durban North | Full-Time
An exciting opportunity exists for a passionate and experienced National Educator to join a dynamic Education Team based in Durban North. This role requires a driven, confident, and self-motivated professional who thrives in a fast-paced environment and is committed to elevating education standards within the professional skincare industry
Purpose of the Role
The National Educator will be responsible for implementing national education strategies, executing training initiatives, and strengthening brand expertise across staff, stockists, and training institutes. The role involves delivering engaging training sessions, supporting promotional initiatives, and ensuring alignment with overall business objectives
Key Responsibilities
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Implement national education strategy and training touchpoints
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Execute and manage the training calendar effectively
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Deliver inspiring, user-friendly training sessions to staff and stockists
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Prepare and maintain training facilities
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Participate in Train the Trainer sessions
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Provide structured feedback on training outcomes and identify development gaps
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Execute school strategy and build relationships with training institutes
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Support training institutes with stock takes, ordering processes, and clinic days
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Assist skincare professionals and students with product ordering
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Communicate brand developments and innovations clearly
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Support national promotional activities in collaboration with Sales & Marketing
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Maintain accurate training records and stockist training history
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Research competitor trends, innovations, and pricing
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Handle all administrative duties efficiently, including monthly reporting
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Contribute to portfolio-based education projects
Competencies
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Customer-focused with strong interpersonal skills
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Excellent verbal and written communication skills
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Strong presentation and facilitation skills
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High level of self-confidence and professionalism
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Strong computer literacy with proficiency in MS Office (Outlook, Word, Excel, PowerPoint)
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Excellent time management and organisational skills
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Ability to work under pressure independently and within a team
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Physically capable of lifting product boxes, standing for extended periods, and travelling
Experience & Qualifications
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Qualified Skin Care Therapist
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2–3 years’ trade experience across professional skincare brands
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2–3 years’ lecturing or training experience
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Diploma / Degree / Advanced Diploma in Somatology or Beauty Therapy
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CIDESCO, ITEC or SAAHSP qualification advantageous
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Valid driver’s licence with reliable vehicle
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Willingness to travel (approximately one week per month)