National Debt Collection Manager

Planet Fitness

Planet Fitness is the largest privately owned Health and Wellness Group in South Africa with a national footprint.

Purpose of the job:

As this role will take the lead in building key relationships with the Debt Collection team and Members of Planet Fitness, this would require a strong leader, the ability multi-task with a key focus on detail and be target driven.

Job Role

• Identify key strategies to maximise debt collection.
• Identify strategies and processes focussing on debt rehabilitation
• Spearhead protocols that focus on creating a rehabilitative culture.
• Manage the team of debt collectors
• Liaise with external parties were necessary.
• Present and report back on the success of debt campaigns and protocols.
• Stay on trend with industry developments and legislation.

Experience

• 7+ years debt collection experience
• 4+ years in managerial position
• 4+ years debt rehabilitation experience
• Must understand AI and the adoption of the new techonlogies and processes within the debt world
• Must come from Service based background