NOC Operator

Recruiter:

Signa Opportunity

Job Ref:

JHB000973/SM

Date posted:

Friday, September 18, 2026

Location:

Johannesburg, South Africa

SUMMARY:
Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.

About the YES Initiative:
The initiative was launched by the President in 2018 and is a partnership with the government and labour department to collectively devise a national plan to build economic pathways for South Africa’s youth by creating workplace opportunities for South African youth over a period of 12 months.

Position: NOC Operator

Stipend: R7000.00

Location: Lonehill (Sandton)

POSITION INFO:

Responsibilities

System Monitoring & Response:

Continuously monitor network systems, weighbridges, security systems, and IT infrastructure through Zabbix and Company's cloud site status dashboards
Acknowledge and document system alerts within 2-minute response target
Follow standard operating procedures for incident identification and classification
Log incidents accurately using prescribed templates and ticketing systems
Document all communication related to the request/incident on ticket
Escalate issues to Intermediate operators according to established protocols
- Field Service Technicians
- Tir 2 Technical Operators
- Tier 3/Development team

Basic Technical Support:

Provide Level 1 technical support following step-by-step troubleshooting guides
Perform routine system health checks and status verification
Assist with basic connectivity and access issues
Document all actions taken during incident response
Provide remote guidance to on-site personnel for simple issues

Documentation and Communicaion:

Maintain accurate shift logs, incident reports, and monitoring records
Participate in structured shift handovers to ensure operational continuity
Communicate status updates using standard communication formats
Follow established communication protocols during incident escalation

Minimum Requirements

South African Unemployed youth between the ages of 18 and 34.
Must not have participated on the YES programme before.
Matric.
Basic understanding of computer systems, networks, and IT infrastructure
Strong attention to detail and ability to follow detailed procedures
Good written and verbal communication skills in English
Ability to work rotating shifts (2-2-4 schedule)

Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.

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