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Key Performance Areas of this position include:Measure and enhance overall guest satisfaction, including managing special requests.Monitor Guest Feedback metrics on platforms such as Guest Revu and Trip Advisor.Assistant the lodge manager to oversee day-to-day lodge team service operations.Uphold and elevate the service standards provided by the lodge team.Ensure effective supervision and manageme...
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Location: Makanda area, Eastern Cape, South AfricaDepartment: Administration / Client ServiceReporting Line: Lodge Management / General managerCommencement Date: To start as soon as possibleAn internationally acclaimed 5-star luxury safari lodge is seeking a Lodge Anchor to support the Lodge manager. You will keep the guest experience personal and polished, run the administration behind it, ...
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Key Performance Areas of this position include:Measure and enhance overall guest satisfaction, including managing special requests.Monitor Guest Feedback metrics on platforms such as Guest Revu and Trip Advisor.Assistant the lodge manager to oversee day-to-day lodge team service operations.Uphold and elevate the service standards provided by the lodge team.Ensure effective supervision and manageme...
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