NETWORK ENGINEER (12 MONTHS CONTRACT)

SUMMARY:
Installation, configuration, maintenance, and support of the company’s network infrastructure, including LAN, WAN, routing, switching, and wireless environments.

POSITION INFO:

The successful candidate will hold a relevant Degree or National Diploma in Information Technology, Computer Science, Information Systems, or equivalent, coupled with at least 3–4 years’ experience in an ICT Network Engineer role. Industry certifications such as CCNA/CCNP, Network+, Security+, N+, A+, MCSE/MCSA, or ITIL will be an added advantage.

Duties

• Installation, configuration, maintenance, and support of the company’s network infrastructure, including LAN, WAN, routing, switching, and wireless environments.
• Ensuring the highest levels of network, systems, and infrastructure availability across the organisation.
• Implementing and enforcing the company-adopted network security controls, including firewall rules, access control mechanisms, and secure network design standards.
• Monitoring and analysing network traffic, identifying anomalies, and investigating security or performance issues.
• Responding to logged network incidents and service requests in line with ICT operational procedures.
• Ensuring the investigation and diagnosis of operational incidents, resolving such incidents including capacity and availability management issues to maintain overall performance.
• Proposing design enhancements, capacity changes, contingency, and recovery arrangements to ensure service targets are met within the organisation’s planned budget.
• Acting as the technical lead on ICT projects relating to network infrastructure, security, data, and voice services.
• Providing advice and guidance on the design and development of new and changed systems to optimise operational efficiency.
• Ensuring appropriate software and specialist monitoring tools are used to maintain awareness and control of network hardware and software.
• Implementing approved network changes in accordance with the company change-management policies.
• Liaising with third-party service providers and vendors for network support, maintenance, and issue resolution.
• Providing network-related support to server, storage, and Microsoft platform environments.
• Maintaining accurate network documentation, diagrams, and configuration records.
• Coaching and supporting junior engineers where required, ensuring adherence to professional and service standards.
• Monitoring and testing network performance for potential bottlenecks, identifying solutions, and coordinating implementation of improvements.

Knowledge:

• Knowledge of NIST and other relevant information security and network governance frameworks.
• Knowledge of enterprise networking principles, security best practices, and ICT service management processes.

Skills:

• Strong knowledge of LAN, WAN, routing, switching, and wireless networks.
• Experience with network security, firewall configuration, and access controls.
• Ability to monitor, analyse, and troubleshoot network performance and availability issues.
• Experience with incident, problem, and change management processes.
• Strong analytical and root-cause analysis skills.
• Ability to work with network monitoring tools and produce technical documentation.
• Experience coordinating with third-party service providers.
• Good communication skills and ability to work in a regulated and audit-driven environment.