Meetings & Events Manager

SUMMARY:
Leads events team, ensuring service excellence, guest satisfaction, and profitable operations.

POSITION INFO:

The President Hotel is on a journey to be considered luxury.
Our purpose is simple yet powerful: to create and inspire memorable experiences.
Our vision: to become Cape Town’s most loved hotel.

Set in the heart of Bantry Bay, between Cape Town’s vibrant city life and the Atlantic Ocean, The President Hotel is renowned as the Mother City’s most loved destination hotel. With 349 stylish rooms, apartments, and suites, breathtaking views, a palm-lined infinity pool, world-class restaurants, and state-of-the-art conference and event venues, The President offers an iconic working environment where excellence meets opportunity.

We’re seeking a passionate Meetings & Events Manager to join our leadership team and take ownership of the hotel’s conference, banquet, and event operations. If you live and breathe our values - Teamwork, Respect, Innovation, Accountability, Passion, and Integrity - we want you on our journey!

Key Responsibilities:
 Commercial & Business Development
Actively source and secure new meetings and events business. Build and maintain strong client relationships, analyze market trends, and implement strategies to maximize revenue and profitability. Manage department budgets, forecasts, and financial reporting.

 Operations & Event Execution
Oversee the planning, coordination, and flawless execution of all events. Ensure accurate Banquet Event Orders (BEOs), conduct site inspections, and maintain high standards of service, safety, and cleanliness.

 Leadership & Team Management
Lead, coach, and inspire the M&E team. Manage recruitment, onboarding, training, and performance. Foster a high-performance culture with accountability, professionalism, and service excellence.

 Guest Experience & Communication
Serve as the primary client liaison, ensuring guest needs are anticipated and exceeded. Monitor feedback and implement improvements to deliver memorable experiences that encourage repeat business.

 Quality & Compliance
Ensure all events comply with brand standards, health & safety regulations, and internal procedures. Collaborate across departments for seamless event delivery.

 Financial & IT Responsibilities
Plan budgets, track departmental financial performance, and ensure cost-effective, profitable events. Manage all Opera system entries, invoicing, payments, and vendor processes. Champion technology and IT tools to streamline operations and improve efficiency.

Requirements:
• Minimum 3 years’ experience in meetings, events, or banquet management
• Degree or diploma in hospitality management (or related field) advantageous
• Proven commercial acumen and ability to drive revenue growth
• Strong leadership, organisational, and interpersonal skills
• Excellent client service orientation and communication skills
• Proficiency in MS Office, Opera PMS, and event management systems

Important application notes:

• Must hold a valid South African ID
• Only candidates with relevant experience will be shortlisted
• Ensure your CV is 100% updated
• All applicants will attend a virtual introduction interview

Recruitment aligns with the company’s Employment Equity Plan.

Join a team where excellence meets passion. Help shape the meetings and events operations of one of Cape Town’s leading hotels while delivering unforgettable guest experiences.