Marketing Coordinator

SUMMARY:
We are searching for an enthusiastic and strategically minded individual to join our growing team! This is a hands-on, and dynamic position, requiring close collaboration with our management, sales and technical leads.

POSITION INFO:

🌟 About NETCONFIG

NETCONFIG is a leading Managed IT Service Provider, delivering impactful IT outsourcing services, cloud, cyber-security and technology services across South Africa.

Our marketing team plays a key role in driving brand visibility, client engagement, and business growth—both internally and externally. We are looking for an enthusiastic, creative, and detail-oriented Marketing Coordinator to support our dynamic marketing and growth objectives.

🎯 Role Purpose

The Marketing Coordinator is responsible for the execution, monitoring, and reporting of NETCONFIG''s full-spectrum marketing initiatives. This role supports digital marketing, content creation, corporate branding, internal communications, events, and Corporation Social Responsibility campaigns to enhance stakeholder engagement and build our brand presence across the three major cities, Durban, Johannesburg and Cape Town.

🧩 Key Responsibilities and Competencies

Key Personal Competencies

• Detail-oriented with a creative mindset.
• Proactive, and organized team player with a positive attitude.
• A growth mindset – someone unafraid to think big and take on risks.
• Excellent written and verbal communication skills, with copywriting and editing capabilities.
• Ability to think strategically, offering thoughtful recommendations and action plans.
• Strong organizational and multitasking skills with the ability to prioritise to meet deadlines.
• Research oriented and data driven.

• Ability to work independently and as part of a team in a fast-paced environment.

CRM & Database Marketing

• Maintain CRM and Email Marketing databases.
• Manage client surveys for feedback and service improvement.
• Ensure clean, accurate, and segmented marketing lists.

Marketing Content Creation

• Own the storytelling behind NETCONFIG and the subsidiary companies.
• Establish NETCONFIG as thought leaders in the IT services and technology solutions space.
• Stay ahead of trends and make sure our content stays fresh, relevant, and engaging.
• Create engaging content to use across our targeted social media platforms and print.
• Introduce fresh initiatives and craft compelling narratives showcasing our work, solutions, culture, and client case studies.

Marketing Campaign Management

• Working with the key stakeholders to create campaigns around solutions and services.
• Creation of campaigns with the various vendors based on our targeted clients and prospects.
• Monthly campaign reporting to the management team on the engagement and conversion rates.

Digital Marketing Execution

• Digital Content creation
• Creation of monthly videos for various product, services and campaigns.

• Create blog posts with eye-catching visuals and videos for greater social media impact.
• Create quarterly digital “magazines” that are fun and engaging for
• Email marketing
  • Create fun, informative and educational monthly email newsletters for clients.
  • Update Email branding/signatures linked to campaigns and events.
  • Maintain WordPress site with content, and SEO page optimization.
  • Competitor Research
    • Research and review competitors’ digital strategies and websites to continuously improve and be ahead of the pack.

• SEO
• Remain relevant and execute current Google SEO strategies to improve conversions.
• Present monthly reporting and improvement strategies to the management team.
• Google Ads & Analytics
• Create and manage paid Google Ads based on structured campaigns.
• Present campaign performance reporting and improvement strategies to the management team.
• Social media
• Grow LinkedIn and Meta (Facebook, Instagram) platforms with a goal of 20% higher post engagement per month.
• Present monthly reporting and improvement strategies to the management team.
• Web content:

Corporate Social Responsibility (CSR)

• Coordinate internal/external events as blood donations and charity drives.
• Run staff-engagement campaigns with a “NETCONFIG for Good” focus

Events & Client Engagement

• Organise client workshops and social sports events to build relationships.
• Manage events that focus on education, networking, and new business development.
• “New Client” activations and onsite pop-ups.

External Marketing & Branding

• Create and update the Corporate Identity (CI) across the NETCONFIG companies.
• Apply CI on all communication, client engagement, branding, marketing campaigns and gifts.
• Oversee sourcing and design of corporate gifts and branding.
• Generate marketing collateral (brochures, PDFs, presentations).
• Coordinate print, radio, and signage advertising through various vendors.
• Engage with sponsors and measure return on investment for sponsored events.

Internal Marketing & Branding

• Manage internal communication mediums, monthly newsletters, staff wellness etc.
• Update staff profiles and maintain internal branding consistency.

Staff Wellness & Engagement

• Plan monthly socials, birthday celebrations, special event celebrations etc.
• Lead internal fundraising efforts that promote team culture and values.

Vendor & Fund Management

• Collaborate with various vendors for fund generation and access to co-marketing budgets

📊 Performance Indicators

• Increase in digital engagement and follower growth (LinkedIn/Meta).
• Timely execution of monthly/quarterly campaigns and deliverables.
• Quality and consistency of marketing content across various platforms.
• Improvement in inbound lead generation based on the content and various digital campaigns.
• ROI from sponsored partnerships and events.
• Positive internal feedback on wellness and staff engagement initiatives.

✅ Skills Requirements

• Diploma/Degree in Marketing, Communications, or related field.
• 3+ years of experience in a marketing coordinator or similar role.
• Understanding of current trends in the digital content and social media space.
• Proficient in Adobe Creative Suite, Canva, Email Marketing Tools (Mailchimp etc.)
• Understanding of Meta Business Suite
• Google SEO, Google Ads, and Google Analytics

💡 Desirable

• Graphic design and/or video content creation skills.
• Using marketing automation tools and AI tools.
• Experience in IT, Telecoms, or Business to Business marketing

📩 To Apply

This role is based in Durban, and the candidate will work in our Westville based office.

This is an exciting opportunity for a driven individual to join a world-class, highly innovative and growing business at the leading edge of solving business challenges with technology! You will learn from the very best and brightest in their respective fields and will be given the freedom and support you need to perform and grow in this role.

If you''re passionate about marketing and ready to take on a challenging yet rewarding role, we''d love to hear from you.

Please submit a 2-page CV with a motivation letter, and a portfolio of previous work carried out,  addressing the required skills and experience required above.